Quote:
Originally Posted by baddog
I have been lied to non-stop since we dealt with the ticket agent at O'Hare and every step of the way since then.
The latest: The 30 Euro in vouchers they gave us for food with the assurance that they are accepted everywhere. Nope. Not accepted anywhere.
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tell them you want a few free day passes to their club, most of them offer some kind of free food and booze.
also, complain to their dividend miles department when you get back, they are the ones that speak english and will reply to you. last year when my gf and I were flying to Vegas, the somehow removed her first class seat. good thing I checked the itinerary the day before we left or that would of been really awkward.
I sent emails to dividend miles and they credited me with enough miles to buy 2 round trip tickets or upgrade 2 seats to first class... how nice