Quote:
Originally Posted by fitzmulti
agreed, especially on rebills - and it seems like that is dealt with as a chargeback, even though it is actually no $ in their account...but since the initial check for the rebill "goes thru" and then gets "returned", the info within CCBILL's admin says it's a chargeback - I've never really gotten clarification on that, though.
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any check transactions
do not affect your CBR.
around 30% of check signups end up being refunded, but the remaining usually end up being worth twice as much as the average credit card customer as they tend to rebill twice as long
so in time it adds up and if you don't offer check transactions you are leaving a good chunk of money on the table
also i don't think you will lose any credit card holders to a check sale, and if you do i wouldn't worry about it, as it's probably not going to be one of the ones that gets refunded
i would only offer a no trial full price recurring option, no trials and no non recurring on checks