Quote:
Originally Posted by MrCodey
there's a billion of them but unless you train your employee's and force them to use it, I wouldnt even bother. 400 companies i worked for, only 2-3 had a working helpdesk and that was because of management, not software choice...
just food for thought...
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What is a better way to deal with customer support if you don't use a help desk?
I've only used a few in the past but I did like Cerberus.
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