Originally Posted by DeanCapture

No legit company would blame this on a designer. They would just take responsibility for it and correct it as soon as possible.

When my crew and I are on location and one of my assistants accidentally scratches a piece of furniture or puts a small hole in a wall (which has happened)...I don't go to the homeowner and point the finger at my assistant. I (unlike these guys) take full responsibility for folks that work under my direction. I go the homeowner and do whatever it takes to make the guy happy. I simply do the right thing....

This kind of behavior separates the honest professional companies from the scammers, thieves and low lifes that plague our industry.