Quote:
Originally Posted by SwirlsGirl
Well I know many of you cosign and vouch for them, but the stats tell the story. 70 members at my rate of 29.95 per month is $2100.00 in subscriptions. Now with the fee that passbyphone charges $39.95 they stand to make even more than I would 39.95 x 70 = roughly $2800.00
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Hey Sara,
As I pointed in my email to Julian yesterday, PbP and phone billing in general is not suited to billing for monthly subscriptions but is designed to grant access to your content for lesser periods of time.
Remember : we don't dictate the end-user costs, rather the phone companies with whom we have interconnects do. And in countries where there is no domestic 'premium rate billing', the surfer has to make a regular International call, so the revenue needs to be split with two phone companies, not one and the payouts sre subsquently much less.
For example, on 22nd Feb at 14.09, someone in Saudi Arabia accessed your site for thirty minutes, and then again at 19.09 the same day (probably the same customer, since you have sticky content lol) - from these two transactions for a total on one hour access, you earnt $1, but you must bear in mind that this person probably did not have a credit card and/or did not want to use one online. So such revenue shold be regarded as
extra money.
As you can see, you also made several sales from France. The French love premium rate, not least since the high rates are capped which is why payouts are not high there either.
It is important to bear in mind that when comparing rates from the various processors, all is not as it first appears. A case in point would be when comparing the outpayment rates for Switzerland, which supports up to 5.55 Sfr per minute, but we bill at 4.23 Sfr/minute instead.
Some processors automatically elect to serve the most expensive premium number available in each country, thus at first appearing to be offering the best rates. This strategy can, however, be counterproductive since it can be an instant ?turn off? for most prospective customers. We believe it is far better to employ more realistic price-points where possible so that surfers are far more likely to pick up the phone to pay you lol
As for USA, 900 billing sucks for several reasons (see
https://gfy.com/fucking-around-and-business-discussion/898766-country-snapshot-usa.html - which is why I suggested that you do not use us in your home market.
But as you can see, your last sale was from UK for which you recieved $5.80, not a bad yield for limited access, with no chargebacks (apart from US!).
I realize that this can sometimes seem confusing, but remember phone billing should be regarding as additional revenue - and if you are worried about it canibalising your core (credit card) processing, you can always deploy it just for countries with neglibe credit card penetration.
So please regard the money that you made with us as additional revenue that you would not have gotton any other way.
As for why you have not recieved payment, we pride ourselves on paying our partners like clockwork and to this end I shall be investigating this with accounts department first thing tomorrow morning.