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I am no more happy about it than others flaming Verotel for the past month or more.
However, as I said in those threads, if the bank gives me $500.00 instead of $100.00 I requested. They WILL eventually fix the error and take the money back.
I have also been through processing issues a handful of times now with various processors, and companies that have run into problems. So I know from experience that some third party billing companies are at the mercy of their merchant bank(s).
That said, at least Verotel is providing some options in resolving the issue.
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Enough Said. 
"Would you rather live like a king for a year or like a prince forever?"
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