they do, but the live chat doesn't work right now, looks to me like their database server is down, the one site gives some php error, the other one that runs wordpress gives me "This could mean your host's database server is down."
I have sites with webair too, also with exmasters, rocketflow, dreamhost, and bestgalleryhosting.
Situations like this made me wise ;)
But not so long ago one of my sites which was No1 on Yahoo for certain phrase went down (hosted on another host) and since then it dissapeared from Yahoo.
Now one of the sites that I have with serverprovider that is down is No6 on Google, and we'll be really pissed off if the downtime fucks my listing up.
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