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Old 03-13-2009, 02:16 PM  
robfantasy
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Join Date: Jun 2002
Location: Medellin, Colombia
Posts: 6,445
hey brad, good to see a real discussion on here about business..

you should have a call center call the declines ask what was the reason for the decline, and offer the solution to their problem to get them back into the program

ie,

too high cost = lower payment
too frequent no more money on card this month = change rebill date
poor quality product = offer them a chance to try it longer, send another product
not effective = give them tips on making it work, give them a sweeter deal to stay in

if all these fail, sell data to data brokers, mail other offers in same niche
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