Quote:
Originally Posted by marcjacob
I think CCBill did a good job here actually. They have a process to prevent unauthorised changes on your account, that process worked perfectly.
Call them on Monday to confirm that you dont authorise this change, double check the account is in order and maybe setup a password on your account that needs to be specified before changes ca be made.
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I will call them on Monday, but my point is I tried to do all you suggest
on Friday within minutes of getting the email. Over the phone I was fobbed off and the email remains un replied.
What if I get the same from them on Monday? Wait till Thursday and don't panic?