Originally Posted by SimonScans

They're supposed to acknowledge a client and address his concerns. It's called customer support and one of the things we pay for. I'm guessing you switch off your servers at 7pm on a Friday and then go play golf till Monday?

This was late Friday, but in my email was a bunch of other questions. Such as have any other changes happened already that weren't flagged up at the time?

Wait till someone tries to mess with your money, you'll bitch too if no one jumps.