Well got the love letter from Verotel

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  • tony286
    lurker
    • Aug 2002
    • 57021

    #1

    Well got the love letter from Verotel

    We owe them $1089 dollars. I have to call them I have questions.Did the sign ups not happen? if they did then me giving them back that money is my giving my product away.A side note is we did very little with verotel maybe 10 sign ups a month and to get that number.hmmm
  • Carmine Raguso
    So Fucking Banned
    • Dec 2008
    • 2158

    #2
    And here comes the shit storm

    Comment

    • JaneB

      #3
      Originally posted by tony404
      We owe them $1089 dollars. I have to call them I have questions.Did the sign ups not happen? if they did then me giving them back that money is my giving my product away.A side note is we did very little with verotel maybe 10 sign ups a month and to get that number.hmmm

      That sucks. I guess any of us that use Verotel better be prepared for a letter.

      Comment

      • tony299
        lurker
        • Aug 2002
        • 57021

        #4
        There was a phone call my wife was sleeping and then they sent an email.

        Comment

        • jakethedog
          Confirmed User
          • Jun 2004
          • 2497

          #5
          Awww come on .. how long have you been processing with them .. ?
          I have been for yrs .. now I am nervous ...
          No sig .. just me

          Comment

          • JFK
            FUBAR the ORIGINATOR
            • Jan 2002
            • 67373

            #6
            Originally posted by tony404
            We owe them $1089 dollars. I have to call them I have questions.Did the sign ups not happen? if they did then me giving them back that money is my giving my product away.A side note is we did very little with verotel maybe 10 sign ups a month and to get that number.hmmm
            ouch , sorry to hear that

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            Comment

            • SteveHardeman
              Confirmed User
              • Jul 2008
              • 1728

              #7
              Very sorry Tony. Glad it's only $1000. I gotta believe some people are going to get dinged with a lot higher bill.

              If it makes you feel any better, I'll only make you pay for half of my lunch on Thursday. :-)

              BrokeAmateurs And ErosPOV And GirlsGoingSolo And PureAshley
              Sign Up At AmateursConvert.com
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              Comment

              • dyna mo
                just a fucking jerk
                • Dec 2008
                • 68184

                #8

                Comment

                • jakethedog
                  Confirmed User
                  • Jun 2004
                  • 2497

                  #9
                  the more I think about it ... there have been the odd scam from people trying to use Verotel ... I received an email requesting me to update my user/pass info about 8 months ago .. checked and it turned out to be fraud .. .. you should double check via phone with Joost ..
                  No sig .. just me

                  Comment

                  • tony299
                    lurker
                    • Aug 2002
                    • 57021

                    #10
                    Originally posted by jakethedog
                    Awww come on .. how long have you been processing with them .. ?
                    I have been for yrs .. now I am nervous ...
                    We have been with them for 3 yrs.

                    Comment

                    • rowan
                      Too lazy to set a custom title
                      • Mar 2002
                      • 17393

                      #11
                      Do you see any sort of notification when you log into the Verotel CP? AFAIK I haven't received "the" email yet but I'm wondering if I've missed it.

                      BTW, one of my affiliates had her account suspended because one of her sales charged back after she received a payment... Verotel wanted her to pay the difference before they'd re-enable the account. Right!

                      Comment

                      • pornguy
                        Too lazy to set a custom title
                        • Mar 2003
                        • 62912

                        #12
                        Damn. I hope we dont lose another one.
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                        Comment

                        • rowan
                          Too lazy to set a custom title
                          • Mar 2002
                          • 17393

                          #13
                          Originally posted by pornguy
                          Damn. I hope we dont lose another one.
                          I think it's a bit of a stretch to consider this may lead to a processor folding, but what is fairly certain is that there's going to be a lot of pissed off merchants.

                          Comment

                          • CIVMatt
                            Amateur Pimpin
                            • Aug 2004
                            • 13075

                            #14
                            once again.... why the fuck do people use Verotel?!
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                            Comment

                            • tony299
                              lurker
                              • Aug 2002
                              • 57021

                              #15
                              Originally posted by rowan
                              Do you see any sort of notification when you log into the Verotel CP? AFAIK I haven't received "the" email yet but I'm wondering if I've missed it.

                              BTW, one of my affiliates had her account suspended because one of her sales charged back after she received a payment... Verotel wanted her to pay the difference before they'd re-enable the account. Right!
                              My wife just logged in there is a link. We got an email. I sent them back an email asking
                              Does this mean these sign ups didnt happen?
                              If they did am I just giving my product away?
                              Why did it take 12 months to find ? Verotel's job is to process and keep track of money.
                              We did in 2008 $1347 of direct debit and they want most of it back.

                              Comment

                              • tony299
                                lurker
                                • Aug 2002
                                • 57021

                                #16
                                Originally posted by CIVMatt
                                once again.... why the fuck do people use Verotel?!
                                for those three years I didnt have a problem and they always paid on time. It gave people another option and another 10 sign ups a month for not doing any thing wasnt bad.This truly sucks someone must of not been doing their job. I have to figure.

                                Comment

                                • tony299
                                  lurker
                                  • Aug 2002
                                  • 57021

                                  #17
                                  Originally posted by rowan
                                  I think it's a bit of a stretch to consider this may lead to a processor folding, but what is fairly certain is that there's going to be a lot of pissed off merchants.
                                  Well when you think about those who paid affiliates from that money that's got to double suck.

                                  Comment

                                  • SwirlsGirl
                                    So Fucking Banned
                                    • Feb 2006
                                    • 2067

                                    #18
                                    Hey I am in the same boat with Verotel!!! I stoped recieving payouts from them this year, shortly after I log into my admin and discover that some how I owe them Hundreds of dollars for an unpaid invoice!!!!

                                    No thats not how it works, you guys process transactions for me and then you forward me the funds minus your fees.

                                    I have telephoned them several times.... no call back, I have emailed them as well no response... Will be pulling their join buttons if I don't hear back from them today!

                                    Starting to get fed up with the B.S. that is going on here. It is quite obvious that many companies are upside down with mal investment and this tanking global economy and are getting creative with their fundraising.

                                    I am seeing this trend with processors, with banks, all kinds of funny business going on with different accounts!

                                    Comment

                                    • StuartD
                                      Sofa King Band
                                      • Jul 2002
                                      • 29903

                                      #19
                                      Something is very very wrong.... this is starting to sound like just some wild cash grab.
                                      Has anyone gotten actual accounting data to confirm any of these claims they've made or are they just throwing numbers at people out of a hat?
                                      This is me on facebook
                                      This is me on twitter

                                      Comment

                                      • JaneB

                                        #20
                                        Originally posted by CIVMatt
                                        once again.... why the fuck do people use Verotel?!
                                        Why not? I have had them for years without one issue. I always ask myself why the fuck do people think CCBIll is God. I have had plenty of issues with CCBill and so have many other people.

                                        Comment

                                        • cwd
                                          Confirmed User
                                          • Feb 2006
                                          • 1955

                                          #21
                                          I'm with verotel ( 3 biller) and I haven't received this email.
                                          Smell fishy, it's time to find another biller. Anyone from Segpay around?

                                          Comment

                                          • grumpy
                                            Too lazy to set a custom title
                                            • Jan 2002
                                            • 9870

                                            #22
                                            Originally posted by CIVMatt
                                            once again.... why the fuck do people use Verotel?!
                                            and why shoudnt they use verotel?
                                            Please enlight us.
                                            Don't let greediness blur your vision | You gotta let some shit slide
                                            icq - 441-456-888

                                            Comment

                                            • BFT3K
                                              Too lazy to set a custom title
                                              • Dec 2005
                                              • 10764

                                              #23
                                              I just logged into my Verotel account, but I didn't see any announcements.

                                              I do not offer an affiliate program through them however, so I guess this issue does not apply to me.

                                              For the record, they've been pretty solid (for me) over the past few years, so this is not good. Hopefully they survive the fallout...

                                              Comment

                                              • IllTestYourGirls
                                                Ah My Balls
                                                • Feb 2007
                                                • 14311

                                                #24
                                                Man lucky its only a grand! I hope you get it all straightened out. I hate to see anyone getting pinched in these times.

                                                Comment

                                                • Sosa
                                                  In Tushy Land
                                                  • Oct 2002
                                                  • 40149

                                                  #25
                                                  Sounds like they are going to be pissing off a lot of people

                                                  Comment

                                                  • SeanLEE
                                                    Confirmed User
                                                    • Feb 2006
                                                    • 1556

                                                    #26
                                                    Originally posted by SwirlsGirl

                                                    I am seeing this trend with processors, with banks, all kinds of funny business going on with different accounts!

                                                    The Sky is falling!
                                                    I spammed in threads!

                                                    Comment

                                                    • pocketkangaroo
                                                      Confirmed User
                                                      • Jan 2005
                                                      • 8452

                                                      #27
                                                      The whole thing sounds eerily fishy.

                                                      Comment

                                                      • _Richard_
                                                        Too lazy to set a custom title
                                                        • Oct 2006
                                                        • 30991

                                                        #28
                                                        i'd be asking about the statute of limitations regarding that type of overpayment

                                                        Comment

                                                        • CIVMatt
                                                          Amateur Pimpin
                                                          • Aug 2004
                                                          • 13075

                                                          #29
                                                          Originally posted by tony404
                                                          for those three years I didnt have a problem and they always paid on time. It gave people another option and another 10 sign ups a month for not doing any thing wasnt bad.This truly sucks someone must of not been doing their job. I have to figure.
                                                          Well damn buddy... sorry to hear this falls on your plate
                                                          Make easy money with Webcams

                                                          Comment

                                                          • yys
                                                            Confirmed User
                                                            • Aug 2001
                                                            • 1922

                                                            #30
                                                            Has anyone asked Verotel to supply documentation to back up their claim of not being paid?

                                                            You would think they would be sending out registered mail to notify you instead on an email.

                                                            Comment

                                                            • SwirlsGirl
                                                              So Fucking Banned
                                                              • Feb 2006
                                                              • 2067

                                                              #31
                                                              Hey Verotel is not answering calls or emails, so sometimes that is all the answer you need from a company, with all of these threads and complaints you would think someone from the company would have started a thread by now.

                                                              Comment

                                                              • Barefootsies
                                                                Choice is an Illusion
                                                                • Feb 2005
                                                                • 42635

                                                                #32
                                                                Originally posted by pornguy
                                                                Damn. I hope we dont lose another one.
                                                                Should You Email Your Members?

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                                                                • SBJ
                                                                  So Fucking Fabulous
                                                                  • Apr 2003
                                                                  • 11387

                                                                  #33
                                                                  Originally posted by SwirlsGirl
                                                                  Hey Verotel is not answering calls or emails, so sometimes that is all the answer you need from a company, with all of these threads and complaints you would think someone from the company would have started a thread by now.
                                                                  yup that is how it starts

                                                                  Comment

                                                                  • Shoplifter
                                                                    Richest man in Babylon
                                                                    • Jan 2002
                                                                    • 5849

                                                                    #34
                                                                    Does anyone know if resellers using the Verotel program are being retroactively charged or just the merchants?

                                                                    Considering how difficult it is to get affiliates to use Verotel in the first place that would be a huge fail.
                                                                    I Like Blondes

                                                                    Comment

                                                                    • Dirty F
                                                                      Too lazy to set a custom title
                                                                      • Jul 2001
                                                                      • 59204

                                                                      #35
                                                                      A thread like this would be enough for me to move my stuff from them instantly.

                                                                      Comment

                                                                      • The Duck
                                                                        Adult Content Provider
                                                                        • May 2005
                                                                        • 18243

                                                                        #36
                                                                        What did I miss here.
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                                                                        Email [email protected]

                                                                        Comment

                                                                        • Sly
                                                                          Let's do some business!
                                                                          • Sep 2004
                                                                          • 31377

                                                                          #37
                                                                          What's going on with Verotel?
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                                                                          • tony299
                                                                            lurker
                                                                            • Aug 2002
                                                                            • 57021

                                                                            #38
                                                                            Well I sent them a email to Sarah I guess she is our contact. Before they get a dime I need a full accounting of each transaction. We did $1300 and change with their direct debit and they are saying we owe $1089. So that means most of it never went thru and someone was asleep at the switch.Does this mean $1089 worth of memberships got free access to my product? That why we pay them to process and watch over the money. I will let you know their response.
                                                                            Last edited by tony286; 02-17-2009, 01:40 PM.

                                                                            Comment

                                                                            • BOSS1
                                                                              Confirmed User
                                                                              • Sep 2005
                                                                              • 4331

                                                                              #39
                                                                              Originally posted by yys
                                                                              Has anyone asked Verotel to supply documentation to back up their claim of not being paid?

                                                                              You would think they would be sending out registered mail to notify you instead on an email.
                                                                              I did... also asked to specify which transactions were not good

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                                                                              • crockett
                                                                                in a van by the river
                                                                                • May 2003
                                                                                • 76818

                                                                                #40
                                                                                wow only 10 sign ups a month with them and u owe them 1k? What was the time period on that? Almost seems like it's not worth it to use them as a back up.
                                                                                In November, you can vote for America's next president or its first dictator.

                                                                                Comment

                                                                                • Dirty F
                                                                                  Too lazy to set a custom title
                                                                                  • Jul 2001
                                                                                  • 59204

                                                                                  #41
                                                                                  Originally posted by kandah
                                                                                  What did I miss here.
                                                                                  Nothing. You just posted here to place your sig in this thread. Dumb fuck.

                                                                                  Comment

                                                                                  • KGucci
                                                                                    Confirmed User
                                                                                    • Jun 2004
                                                                                    • 653

                                                                                    #42
                                                                                    Originally posted by cwd
                                                                                    I'm with verotel ( 3 biller) and I haven't received this email.
                                                                                    Smell fishy, it's time to find another biller. Anyone from Segpay around?
                                                                                    Here! I just hit you up on ICQ. Give me a shout when you have a free minute.

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                                                                                    Comment

                                                                                    • tony299
                                                                                      lurker
                                                                                      • Aug 2002
                                                                                      • 57021

                                                                                      #43
                                                                                      Originally posted by crockett
                                                                                      wow only 10 sign ups a month with them and u owe them 1k? What was the time period on that? Almost seems like it's not worth it to use them as a back up.
                                                                                      12 months over that time we did $1300 and change and they want $1089 of it back.if I got over paid it sucks but its their money but I need a full accounting.Also I need to know what they are doing to make sure this doesnt happen again.

                                                                                      Comment

                                                                                      • Dennis69
                                                                                        Confirmed User
                                                                                        • Feb 2003
                                                                                        • 1685

                                                                                        #44
                                                                                        I got an email last week saying that I owed them over 600 bucks also... they said that can take it from my holdback to cover it but I want some details before I give them the ok to take it!!!
                                                                                        HaHaHa

                                                                                        Comment

                                                                                        • BFT3K
                                                                                          Too lazy to set a custom title
                                                                                          • Dec 2005
                                                                                          • 10764

                                                                                          #45
                                                                                          Originally posted by SwirlsGirl
                                                                                          Hey Verotel is not answering calls or emails, so sometimes that is all the answer you need from a company, with all of these threads and complaints you would think someone from the company would have started a thread by now.
                                                                                          I think their hours are 9:00 to 5:00 mon-fri - Central European Time.

                                                                                          They are 5 hours ahead of EST - so if you are on the east coast of the US like me (for example) you would have to call them between 4:00 am and noon. Roll those hours back 3 hours if you are on the west coast, etc.

                                                                                          Comment

                                                                                          • Dirty F
                                                                                            Too lazy to set a custom title
                                                                                            • Jul 2001
                                                                                            • 59204

                                                                                            #46
                                                                                            Looks like we're talking about a huge amount here in total.

                                                                                            Comment

                                                                                            • MaDalton
                                                                                              I am Amazing Content!
                                                                                              • Feb 2004
                                                                                              • 39861

                                                                                              #47
                                                                                              i wonder who processes the german direct debit for them - there must be a major screw up in communication between them and Verotel
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                                                                                              • tony299
                                                                                                lurker
                                                                                                • Aug 2002
                                                                                                • 57021

                                                                                                #48
                                                                                                Originally posted by MaDalton
                                                                                                i wonder who processes the german direct debit for them - there must be a major screw up in communication between them and Verotel
                                                                                                thats an excellent question

                                                                                                Comment

                                                                                                • SwirlsGirl
                                                                                                  So Fucking Banned
                                                                                                  • Feb 2006
                                                                                                  • 2067

                                                                                                  #49
                                                                                                  Thanks for pointing out the operating hours of Verotel, however I am already aware of them, I got thru to one person about a month ago who took my name, number, and info and said he could not answer questions about "unpaid invoices" and would have the appropiate department head return my call within 24 hours. Of course that call has yet to come.
                                                                                                  Besides it shouldn't matter what there office hours are when you send multiple emails regarding this matter. Still No response. Well that settles it for me, bye bye verotel, let me go yank the join buttons.

                                                                                                  I sincerely hope everyone gets the funds they are owed, but looking at adult processing history....Ibill,Paymonde,ecommerceglobal,etc. all I can say is best of luck!

                                                                                                  Comment

                                                                                                  • alias
                                                                                                    aliasx
                                                                                                    • Apr 2001
                                                                                                    • 19010

                                                                                                    #50
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