That letter wasn't too inappropriate but they did a couple things that will cause them to not be taken seriously. If they don't identify themselves and don't leave a way to be contacted that is pathetic. I don't think many people would comply. For one reason its fucking lame, for another you can say you thought it was a prank. Also, giving you 24 hours to clean it up is a fucking joke if its a large tube site. They should have allowed 5 business days.
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