I had mixed times with webair... over about a two month span the whole thing going down for everyday for a week straight, sql shitting the best once a week etc. No real explaination given usually they just restarted apache and waited for the issues to happen again. But for some reason I just could not get things fixed.
Went to exmasters, good company, for support issues I'd wait maybe 12 hours or so sometimes to get responses, unless I luckily caught them online and stuff got fixed fast. Overall good experience.
Tried out Phatservers and have never been happier. Fastest response times, (I've never waited more than 10 minutes for a human response), situation updates if the fix takes more than a few minutes, and always willing to explain exactly what went wrong.
