GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Webair.... seriously WTF is up with your tech support?

darnit · 01-12-2009, 02:16 AM

Webair was the shit (and by that I mean good) a couple years ago but I left them and all my boxes to natnet based on their price match promo. I have never looked back. I left webair for exactly what you described, their tech support went downhill in a BIG way. I've yet to experience a second of downtime and while natnet has an 800 number 24/7 their email system is top notch with someone usually resolving a problem within an hour, first response in 5 mins.

It's a shame, webair WAS a great host back in the day but there is NO WAY I would host with them again. Tech support is totally garbage minus a few decent admins - which you will be lucky to get.

01-12-2009, 02:16 AM
darnit Confirmed User Join Date: Jul 2001 Location: Teh Interweb Posts: 2,439	Webair was the shit (and by that I mean good) a couple years ago but I left them and all my boxes to natnet based on their price match promo. I have never looked back. I left webair for exactly what you described, their tech support went downhill in a BIG way. I've yet to experience a second of downtime and while natnet has an 800 number 24/7 their email system is top notch with someone usually resolving a problem within an hour, first response in 5 mins. It's a shame, webair WAS a great host back in the day but there is NO WAY I would host with them again. Tech support is totally garbage minus a few decent admins - which you will be lucky to get. Last edited by darnit; 01-12-2009 at 02:17 AM..