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Honez

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#1

Epassporte, WTF?????

07-27-2006, 05:35 PM

So I had to fly home this past week to see my nephew who was in a coma on life support after a car wreck. While there, I try to get MY money from my ePassporte card. It doesn't work. After sitting in a hospital room last night watching the staff take the life support from my nephew and watching him take his last breath on this earth, I needed MY money to get back home to Phoenix. I get ahold of ePassporte today only to be told my account is on hold for some "suspicious activity". Oh like what? Something like trying to get MY money out of an ATM machine in MIssouri? The girl on the phone couldn't tell me. But, she did say that I would have some kind of security email in my inbox in 7 business days that I can answer and send back then wait another 7 days for a reply. Is there not a PERSON that I can talk to? Is your fraud department manned by a POP3 account?

I am done with you guys. There is NO reason to have a hold on my account. That is MY money! That is my freakin' paycheck you dorks! My paycheck from a company that uses you to pay our affiliates. Geezus. I am pissed beyond pissed right now.

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#2

07-27-2006, 05:36 PM

My condolences on your nephew May he RIP

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#3

07-27-2006, 05:39 PM

I'm sorry to hear about your nephew. :-(

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#4

07-27-2006, 05:39 PM

didnt know about your nephew, condolences to you and your family
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#5

07-27-2006, 05:41 PM

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#6

07-27-2006, 05:41 PM

sorry to hear about your nephew

i dont understand why anyone uses epass for anything more then getting $$$

i pull everything to my bank account from my epass as soon as i can.

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Honez

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#7

07-27-2006, 06:04 PM

Originally posted by sandman!

sorry to hear about your nephew

i dont understand why anyone uses epass for anything more then getting $$$

i pull everything to my bank account from my epass as soon as i can.

I usually do that as well but, I left some in there this time around. And when I had to make the trip out to see my family this week I figured I would just pull the rest out of the ATM there. I guess that is what I get for thinking.

And a huge thanks to all for the condolences.

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#8

07-27-2006, 06:08 PM

So sorry to hear about your nephew Hone Lynn. I love you girlie call me if you want to chat! And sorry for the epass drama

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Honez

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#9

07-27-2006, 06:21 PM

Originally posted by Nakedsword Holly

So sorry to hear about your nephew Hone Lynn. I love you girlie call me if you want to chat! And sorry for the epass drama

I love you too sweety.

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#10

07-27-2006, 06:30 PM

So sorry to hear about your loss. I went through that with a family member recently, it's rough.

Epassporte: I think you should put this woman's story on your site as a customer testimonial.
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#11

07-27-2006, 06:33 PM

I'll send this thread to Keyser so he can get your situation resolved quicker. Its really a shame that you need Keyser to handle a problem that never should have happened.

Is there anything else we can help you with?

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#12

07-27-2006, 06:34 PM

sorry to hear about your loss

epassporte should unlock your account immediatly and give you some extra $ for the problem...2c

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#13

07-27-2006, 06:36 PM

more epass drama.. now im nervouse about my account
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#14

07-27-2006, 06:39 PM

I'm so sorry to hear about your loss, Honez. My deepest condolences to you and your family

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#15

07-27-2006, 06:39 PM

Originally posted by madawgz

epassporte should unlock your account immediatly and give you some extra $ for the problem...2c

What epassporte should do when someone calls because of a family emergency like that is unlock the account immediately and not worry about their god damn stop-loss program.

THATs what should fucking happen.

The more I think about this the more pissed off I'm getting.
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#16

07-27-2006, 06:43 PM

You don't have a bank account? A credit card?

Fraud happens with every company you deal with and takes days to resolve sometimes.

Note to yourself, carry cash or apply for a credit card.
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#17

07-27-2006, 06:46 PM

I am very sorry for your loss Honey Lyn. Love and light sent your way.

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#18

07-27-2006, 06:47 PM

fuck epassporte....

sorry about your nephew...
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#19

07-27-2006, 06:48 PM

this kind of shit right here is why i have yet to get epass
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#20

07-27-2006, 06:48 PM

Its how the company she represents pays her as opposed to a paycheck.

Its supposed to be easier and quicker.

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#21

07-27-2006, 06:53 PM

oh man.....My condolences Epass is total failure in my book. I only use them because I have too
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#22

07-27-2006, 06:56 PM

I am so sorry to hear about your nephew, Sweetie. If you need anything, please don't hesitate to ask.

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#23

07-27-2006, 07:03 PM

My condolences... I never know what to say to someone about that I've never had a problem with epassporte but because of all these threads I use that card for nothing but pulling my money out of ATM IMMEDIATELY. I don't want to say I don't trust them but a company is the sum of it's parts and if support sucks then the company as a whole sucks.
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#24

07-27-2006, 07:08 PM

I?m really sorry about your loss, just take it one day at a time. About epass? for large amounts of money I would never recommend using them over Funds2Go. Funds2Go is more expensive, but overall I would say they do large amounts better. They have a 2k limit to pull from the atm per day, but that?s no big shocker there.
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#25

07-27-2006, 07:09 PM

Honez - Condolences to you and your family.

The DOZENS of similar threads that have been posted about epassporte are exactly why I've never considered opening an account.

Arguing whether the Democratic or Republican party is better is like debating which steaming pile of shit is slightly less stinky.
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#26

07-27-2006, 07:12 PM

Sorry about the Neph dude

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#27

07-27-2006, 07:12 PM

Sorry to hear about your loss. My condolences to you and your family

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Honez

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#28

07-27-2006, 07:14 PM

Originally posted by BoyAlley

So sorry to hear about your loss. I went through that with a family member recently, it's rough.

Epassporte: I think you should put this woman's story on your site as a customer testimonial.

I'm sorry you had to go through it as well

Haha! A testimonial would be great! I would be more than happy to write one up.

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#29

07-27-2006, 07:23 PM

Sorry to hear that Honez,my condolences...........

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Honez

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#30

07-27-2006, 07:29 PM

Originally posted by Sly

I'll send this thread to Keyser so he can get your situation resolved quicker. Its really a shame that you need Keyser to handle a problem that never should have happened.

Is there anything else we can help you with?

That would be awesome! Of course, I don't think I will be using my account much anymore after this.

Originally posted by sweetums

I'm so sorry to hear about your loss, Honez. My deepest condolences to you and your family

Thank you so much.

Originally posted by Firehorse

I am very sorry for your loss Honey Lyn. Love and light sent your way.

Love and light received

Originally posted by Vanilla DeVille

I am so sorry to hear about your nephew, Sweetie. If you need anything, please don't hesitate to ask.

Thank you sweetheart. You rock.

Originally posted by The Sultan Of Smut

My condolences... I never know what to say to someone about that I've never had a problem with epassporte but because of all these threads I use that card for nothing but pulling my money out of ATM IMMEDIATELY. I don't want to say I don't trust them but a company is the sum of it's parts and if support sucks then the company as a whole sucks.

"My condolences" is just fine to say I normally pull mine out of the ATM or transfer to my bank account immediately as well. I just forgot some of it this time around.

Originally posted by Ice

Sorry to hear about your loss. My condolences to you and your family

Thank you baby.

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#31

07-27-2006, 07:34 PM

Originally posted by BoyAlley

What epassporte should do when someone calls because of a family emergency like that is unlock the account immediately and not worry about their god damn stop-loss program.

THATs what should fucking happen.

The more I think about this the more pissed off I'm getting.

I agree 100%. Any half-decent credit card issuing bank would do that. What's worse is that with ePassporte, many of us have close friendships with the employees of ePassporte. It wouldn't suprise me at all if Honez has met a few employees of the company at conventions. Not many people can say they've had a drink with the CEO of their bank.

My condolences, Honez. Hope they get this resolved for you ASAP!
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#32

07-27-2006, 08:39 PM

Originally posted by madawgz

sorry to hear about your loss

epassporte should unlock your account immediatly and give you some extra $ for the problem...2c

I totally agree! Or make a donation to the family

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#33

07-27-2006, 08:41 PM

Sorry about your newphew. Epass can be a real peice of work sometimes.

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Honez

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#34

07-27-2006, 08:52 PM

Originally posted by Nakedsword Holly

I totally agree! Or make a donation to the family

Awwww that is sweet but, I am not looking for any other money. Just the money I already have in my account. And a live person to talk to that can explain to me why I can't access it and take the hold off in less than 14 business days.

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#35

07-27-2006, 09:33 PM

sorry to hear

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#36

07-27-2006, 09:45 PM

bottom line - epass is not for saving money... you get paid - take it out... all of it.... waaaaay too many problems with them

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#37

07-27-2006, 09:47 PM

and i am so sorry you had to go through this shit with epass during such hard time.

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#38

07-27-2006, 11:01 PM

Can you please email me your account name and I will ghet this cleared up asap.

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#39

07-27-2006, 11:23 PM

I'm so sorry to hear about your nephew, I read about it on JBM when you first posted and was hoping for the best for him. If you're stuck in Missouri, let me know, I'll get you back home even if epassporte can't.
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#40

07-27-2006, 11:35 PM

sorry about your nephew

sounds like epassporte has been fucking everyone lately

...
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#41

07-28-2006, 11:45 AM

Originally posted by WiredGuy

If you're stuck in Missouri, let me know, I'll get you back home even if epassporte can't.
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#42

07-28-2006, 12:28 PM

Eek, I am surprised that they have not done that to my account. I take out $5K at a time at the ATM and did the same when I was in Bahamas buying some property....thank gawd it hasn't happened. It seems to happen when you need it the most. Sorry to hear about your situation and your nephew

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#43

07-28-2006, 12:52 PM

Originally posted by WiredGuy

I'm so sorry to hear about your nephew, I read about it on JBM when you first posted and was hoping for the best for him. If you're stuck in Missouri, let me know, I'll get you back home even if epassporte can't.
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#44

07-28-2006, 12:56 PM

Honez,
That whole situation with your nephew is horrible, my condolences.
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#45

07-28-2006, 01:07 PM

sorry bout your nephew

epass is ok for getting atm money thats all nothing more nothin less

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#46

07-28-2006, 01:15 PM

My sincere condolences.

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Honez

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#47

07-28-2006, 03:01 PM

Originally posted by WiredGuy

I'm so sorry to hear about your nephew, I read about it on JBM when you first posted and was hoping for the best for him. If you're stuck in Missouri, let me know, I'll get you back home even if epassporte can't.
WG

You are a wonderful human being. Muah!

I am not stuck in Missouri. I so appreciate your offer but, I did make it back home ok.

Just for the record, Keyser contacted me this morning and just a few minutes ago, after a lengthy ICQ conversation and lots of scanning and emailing everything except pictures of my nunu and the inside of my colon, my account is back and usable. I still have a bad taste over all of this but, I must say that ePassporte has a hell of a rep in Keyser. Major kudos to him.

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#48

07-28-2006, 03:15 PM

Hey Honey I'm so sorry!! Sorry you had to deal with that at the same time. Hope everything is ok now.

Hug,

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#49

07-28-2006, 03:16 PM

Originally posted by Honez

You are a wonderful human being. Muah!

I am not stuck in Missouri. I so appreciate your offer but, I did make it back home ok.

Just for the record, Keyser contacted me this morning and just a few minutes ago, after a lengthy ICQ conversation and lots of scanning and emailing everything except pictures of my nunu and the inside of my colon, my account is back and usable. I still have a bad taste over all of this but, I must say that ePassporte has a hell of a rep in Keyser. Major kudos to him.

good to hear it got resolved - although it shouldn't always need the help of KS

and my condolences for your nephew, a very sad thing to hear

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#50

07-28-2006, 03:19 PM

sorry about your loss...did you send epass id ect. to have your account verified? if so they shouldnt touch it
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