Webair sucks - discuss

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  • zentz
    Confirmed User
    • Nov 2003
    • 8062

    #101
    i have three servers with webair for a couple of months now and had some downtimes in start occured by some bad configs in BIOS (thats what they said at least). Two days ago i had 10 hours of downtime because my HDs crashed and the rebuilding of RAID5 has failed (thanks god i had backups). So far the live support had replies in less then 15 minutes, but usualy they cant fix the complex problems so you have to wait to get in contact with the senior tech (Brian Hourigan knows his job indeed). Other then that i didnt had much problems and im happy with the services comparing to the prices so far... I'll give it more time before making any other conclusions. Keep this thread interesting!
    Programs that owe me money ---- Epassporte.com ~ $2700 | Protraffic.com ~ $2600 | XonDemand.com ~ $3000

    Email: [email protected]

    Comment

    • edgeprod
      Permanently Gone
      • Mar 2004
      • 10019

      #102
      How can your sites be down? Haven't you seen the posts talking about how wonderful people think Webair is? Those posts ALONE should keep your sites running!

      Comment

      • edgeprod
        Permanently Gone
        • Mar 2004
        • 10019

        #103
        Originally posted by zentz
        Brian Hourigan knows his job indeed
        I can't say enough about the guy: polite, respectful, competent, goes the extra mile.

        Comment

        • Barefootsies
          Choice is an Illusion
          • Feb 2005
          • 42635

          #104
          Originally posted by edgeprod
          How can your sites be down? Haven't you seen the posts talking about how wonderful people think Webair is? Those posts ALONE should keep your sites running!
          Should You Email Your Members?

          Link1 | Link2 | Link3

          Enough Said.

          "Would you rather live like a king for a year or like a prince forever?"

          Comment

          • SpeakEasy
            Confirmed User
            • Sep 2002
            • 2681

            #105
            Originally posted by iwantchixx
            webair = dog shit.

            Even dream host is better LOLZ
            I don't know about dreamhost, but webair does suck. There support is the worst in the biz from what people say and it seems recently that their network has gotten very slow in the past month. I also heard that they route their outgoing traffic through cogent but don't tell people that? Oh well I'm glad I keep my sites away from them.
            Check Your Internet Speed;
            http://www.speakeasy.net/speedtest/

            Comment

            • SpeakEasy
              Confirmed User
              • Sep 2002
              • 2681

              #106
              oops double post
              Check Your Internet Speed;
              http://www.speakeasy.net/speedtest/

              Comment

              • MaddCaz
                Confirmed User
                • Mar 2006
                • 9483

                #107
                Originally posted by SPeRMiNaToR
                don't even TRY running an Autoblogger site on Webair. Trust me. It's shit.
                good call

                BigCocks.com -
                MatureWomen.com -
                Tranny.com -
                DrunkGirls.com -
                TeenGirls.com -
                MonsterCock.com and
                many more... Click
                here to see them all!

                Comment

                • edgeprod
                  Permanently Gone
                  • Mar 2004
                  • 10019

                  #108
                  Originally posted by MaddCaz
                  good call
                  I'm not exactly sure why, but my ABP sites got a healthy spike when I took them off of Webair -- maybe the IP had spam problems? I don't want to make random accusations, though. I've tried to stick to the facts, here.

                  Comment

                  • edgeprod
                    Permanently Gone
                    • Mar 2004
                    • 10019

                    #109
                    Are we all done with this thread?

                    Comment

                    • TurboAngel
                      H.B.I.C.
                      • Jun 2003
                      • 30122

                      #110
                      I don't get you all I have been there for 6 years and have had very little down time in those years. You all know everyone is just getting back from Vegas so I'm 100% sure Mike will be working on things today.

                      I'm happy there and the people I have sent are happy also.

                      Comment

                      • edgeprod
                        Permanently Gone
                        • Mar 2004
                        • 10019

                        #111
                        I don't know what's to "get" about it. The majority of people hosting at Webair will have a positive experience, because that's just how things work.

                        You judge a company by how they handle the NEGATIVE experiences.

                        I trust that Mike will be resolving my personal concerns shortly, and that's all there is to it. He's a stand up guy, and he's going to prove that as soon as he gets back. I bet he contacts each and every person that had a problem, and makes it right.

                        "Get it" now, or do we have to move to a more remedial level?

                        Comment

                        • Argoz
                          Confirmed User
                          • Aug 2002
                          • 3006

                          #112
                          I've never experienced any problem with Webair. Only good support and deals!
                          rssEVOLUTION : Produce a FULL website with ANY RSS feed(s) in seconds.

                          contentSOLUTION : Allowing you to automatically grab articles from article directories,
                          import as many text files as you want at once, grab ANY content from ANY RSS feed, and scrape search engines, instantly.

                          Comment

                          • JUSTB
                            Registered User
                            • Mar 2003
                            • 1740

                            #113
                            Ya know, having been in this postition in the past I would say Webair is having growing pains.You experience this when you're a good company and have large growth. I'm sure they'll have everything in order soon.

                            Comment

                            • TurboAngel
                              H.B.I.C.
                              • Jun 2003
                              • 30122

                              #114
                              Originally posted by edgeprod
                              I don't know what's to "get" about it. The majority of people hosting at Webair will have a positive experience, because that's just how things work.

                              You judge a company by how they handle the NEGATIVE experiences.

                              I trust that Mike will be resolving my personal concerns shortly, and that's all there is to it. He's a stand up guy, and he's going to prove that as soon as he gets back. I bet he contacts each and every person that had a problem, and makes it right.

                              "Get it" now, or do we have to move to a more remedial level?

                              I said I didn't get it. I don't understand how everything I have at Webair is fine and now that there a thread bashing them all of a sudden all these people come out and say how they have had such probs. That what I DON"T GET.


                              Mike is a stand up guy and I'm 100% sure he'll be taking care of the probs.

                              Comment

                              • edgeprod
                                Permanently Gone
                                • Mar 2004
                                • 10019

                                #115
                                Originally posted by TurboAngel
                                I said I didn't get it. I don't understand how everything I have at Webair is fine and now that there a thread bashing them all of a sudden all these people come out and say how they have had such probs. That what I DON"T GET.


                                Mike is a stand up guy and I'm 100% sure he'll be taking care of the probs.
                                I think I'm even more confused. You seem to be saying that your good experiences with Webair preclude others having bad experiences. It's almost like "Gee, my BMW has never broken down -- what the fuck do they even have service centers for?"

                                But I'll let it pass -- I've been up over 24 hours.

                                I agree (as I've already said) that Mike will resolve it. As soon as he pays the invoice I sent his company, I'm not even going to bring this up again.

                                Comment

                                • edgeprod
                                  Permanently Gone
                                  • Mar 2004
                                  • 10019

                                  #116
                                  Originally posted by JUSTB
                                  Ya know, having been in this postition in the past I would say Webair is having growing pains.You experience this when you're a good company and have large growth. I'm sure they'll have everything in order soon.
                                  *whistles innocently* I have no idea what you're talking about!

                                  I can't imagine you being part of an operation that isn't tip-top .. wish we were working together right now, as a matter of fact.

                                  Comment

                                  • TurboAngel
                                    H.B.I.C.
                                    • Jun 2003
                                    • 30122

                                    #117
                                    Originally posted by edgeprod
                                    I think I'm even more confused. You seem to be saying that your good experiences with Webair preclude others having bad experiences. It's almost like "Gee, my BMW has never broken down -- what the fuck do they even have service centers for?"

                                    But I'll let it pass -- I've been up over 24 hours.

                                    I agree (as I've already said) that Mike will resolve it. As soon as he pays the invoice I sent his company, I'm not even going to bring this up again.

                                    It's not like that at all, believe what you want I think if you have been up over 24 hours it's time to go to bed.

                                    Comment

                                    • edgeprod
                                      Permanently Gone
                                      • Mar 2004
                                      • 10019

                                      #118
                                      Originally posted by TurboAngel
                                      It's not like that at all, believe what you want I think if you have been up over 24 hours it's time to go to bed.
                                      Hehe, yeah. I'm not tired, but I'm a bit "loopy." I've been IN bed three times already, but got up for various reasons. It sucks.

                                      Comment

                                      • justsexxx
                                        Too lazy to set a custom title
                                        • Aug 2001
                                        • 13723

                                        #119
                                        Originally posted by TurboAngel
                                        I said I didn't get it. I don't understand how everything I have at Webair is fine and now that there a thread bashing them all of a sudden all these people come out and say how they have had such probs. That what I DON"T GET.


                                        Mike is a stand up guy and I'm 100% sure he'll be taking care of the probs.


                                        You know if a company is a good company when you have an 'issue'

                                        And why is this 'bashing' ? Looks like 'real' honest stories to me
                                        Questions?

                                        ICQ: 125184542

                                        Comment

                                        • Ace_luffy
                                          www.creationcrew.com
                                          • Feb 2005
                                          • 12168

                                          #120
                                          too bad.......... i hope webair fix the problem.........


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                                          Comment

                                          • JUSTB
                                            Registered User
                                            • Mar 2003
                                            • 1740

                                            #121
                                            Originally posted by edgeprod
                                            *whistles innocently* I have no idea what you're talking about!

                                            I can't imagine you being part of an operation that isn't tip-top .. wish we were working together right now, as a matter of fact.

                                            trust me, i am so happy not to be working in hosting anymore!

                                            right now I'm up to my ears working on the redesign and relaunch of Voyeur Dorm and Dude dorm and our new affiliate program...

                                            you coming to Miami?

                                            Comment

                                            • DamageX
                                              Marketing & Strategy
                                              • Jun 2001
                                              • 14293

                                              #122
                                              Originally posted by TurboAngel
                                              I said I didn't get it. I don't understand how everything I have at Webair is fine and now that there a thread bashing them all of a sudden all these people come out and say how they have had such probs. That what I DON"T GET.
                                              It works like this, run them in your sig and keep prasing them to high heavens in every thread like this and you get good service. Who said kissing ass doesn't work?
                                              Whitehat is for chumps

                                              If you don't do it, somebody else will - true story!

                                              Comment

                                              • TurboAngel
                                                H.B.I.C.
                                                • Jun 2003
                                                • 30122

                                                #123
                                                Originally posted by justsexxx
                                                You know if a company is a good company when you have an 'issue'

                                                And why is this 'bashing' ? Looks like 'real' honest stories to me
                                                Where did you see me say that?




                                                Originally posted by DamageX
                                                It works like this, run them in your sig and keep prasing them to high heavens in every thread like this and you get good service. Who said kissing ass doesn't work?

                                                They don't pay me! They aren't in my sig.

                                                Last edited by TurboAngel; 07-20-2006, 01:55 PM.

                                                Comment

                                                • DamageX
                                                  Marketing & Strategy
                                                  • Jun 2001
                                                  • 14293

                                                  #124
                                                  Originally posted by TurboAngel
                                                  They don't pay me!
                                                  Only you and them know whether that is actually true or not, and I believe neither would be caught dead saying the opposite of what you just said.

                                                  Originally posted by TurboAngel
                                                  They aren't in my sig.
                                                  ...anymore.
                                                  Whitehat is for chumps

                                                  If you don't do it, somebody else will - true story!

                                                  Comment

                                                  • TurboAngel
                                                    H.B.I.C.
                                                    • Jun 2003
                                                    • 30122

                                                    #125
                                                    Originally posted by DamageX
                                                    Only you and them know whether that is actually true or not, and I believe neither would be caught dead saying the opposite of what you just said.



                                                    ...anymore.

                                                    You are smoking something THEY HAVE NEVER been in my sig! I have been with them for 6 years now and have had very little downtime so just because I am loyal to those that are loyal to me don't hate on me about it!

                                                    Comment

                                                    • FetishTom
                                                      Confirmed User
                                                      • Jul 2003
                                                      • 341

                                                      #126
                                                      ...and they are down again. Seems the problem is getting worse. Fuck it time to jump ship

                                                      Comment

                                                      • FetishTom
                                                        Confirmed User
                                                        • Jul 2003
                                                        • 341

                                                        #127
                                                        ...and they are down again. Seems the problem is getting worse. Fuck it.

                                                        Comment

                                                        • edgeprod
                                                          Permanently Gone
                                                          • Mar 2004
                                                          • 10019

                                                          #128
                                                          Originally posted by JUSTB
                                                          trust me, i am so happy not to be working in hosting anymore!

                                                          right now I'm up to my ears working on the redesign and relaunch of Voyeur Dorm and Dude dorm and our new affiliate program...

                                                          you coming to Miami?
                                                          Isn't Voyeur Dorm run by the people that ran Candid? Did you hop back over to that fence? I remember "back in the day," Candid popped up to run VD. Or I'm totally confused.

                                                          I'm not hitting Miami -- burned out on crappy shows right now. I'll probably do Costa Rica.

                                                          Comment

                                                          • thebossxxx
                                                            Confirmed User
                                                            • Dec 2005
                                                            • 3209

                                                            #129
                                                            Mike at web air gets the job done for many of our tours!


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                                                            Comment

                                                            • Sly
                                                              Let's do some business!
                                                              • Sep 2004
                                                              • 31379

                                                              #130
                                                              Edgeprod you are the most patient and understanding hosting customer I have ever seen.
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                                                              Comment

                                                              • edgeprod
                                                                Permanently Gone
                                                                • Mar 2004
                                                                • 10019

                                                                #131
                                                                Originally posted by Sly
                                                                Edgeprod you are the most patient and understanding hosting customer I have ever seen.
                                                                It's all good. I ICQ'd Mike today, just waiting for a reply -- I figure I'll be the one who is proactive and contact HIM, since I've got an invoice sitting over there that hasn't been paid yet.

                                                                Comment

                                                                • SpeakEasy
                                                                  Confirmed User
                                                                  • Sep 2002
                                                                  • 2681

                                                                  #132
                                                                  Originally posted by Lenny2
                                                                  I really don't understand the whole "never replied to my tickets" "never answered my emails or icq's" thing here.
                                                                  They have a 1-800 number, you call and press 5 to talk to a tech. If your sites are down why are you waiting for an email reply when you can get someone on the phone immediately?

                                                                  I'd also like to point out that the vast majority of the people who complain about server issues with almost any host are the ones on the cheap virtual accounts.
                                                                  Those are a nightmare for any host because any idiot who doesn't know what he's doing installs some memory hogging script and it fucks 100 people over. That's why alot of the big hosts stopped offering virtual accounts altogether. If you're really serious about your business spend the $100 a month to get your own server.

                                                                  I can understand webair wanting to help out the little guy and the newbie by offering those small virtual accounts, but it seems like they catch all kinds of hell for doing it.

                                                                  When you are a paid sig whore it kind of kills your credibility...
                                                                  Check Your Internet Speed;
                                                                  http://www.speakeasy.net/speedtest/

                                                                  Comment

                                                                  • edgeprod
                                                                    Permanently Gone
                                                                    • Mar 2004
                                                                    • 10019

                                                                    #133
                                                                    Tried to post this yesterday, but obviously it didn't post. Here's what it was:

                                                                    Just spoke with Mike. Here's what happened:

                                                                    To sum things up, it was a tidal wave of concern for getting things right, and not letting anything like this happen EVER again to anyone. In the space of about an hour, I got a call from the CEO, the CTO, and my account rep, each explaining the exact steps they'd be taking to prevent situations like this from happening, explaining where I was at fault in the process, and offering to work together in the future in a much more transparent fashion.

                                                                    As predicted, this is a company that can definitely get it done right when all of the pieces move in the right direction. Although balls were dropped, and it cost me money, they've made a real effort to repair the relationship, and I can respect that. Many companies would have just ignored the problem.

                                                                    Thanks, Webair!

                                                                    Comment

                                                                    • boneless
                                                                      Confirmed User
                                                                      • Dec 2002
                                                                      • 3625

                                                                      #134
                                                                      WEBAIR ROCKS...period, i got 5 boxes with them and did have some probs in the past but nothing a normal convo with both mike and sagi couldnt resolve.

                                                                      For me webair is
                                                                      icq:148573096 skype:dabone2 email:boneless(a)mgpteam(.)com

                                                                      Comment

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