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I bought a cell phone from a "reputable" (name brand) dealer and discovered shortly afterwards that everything inside the box had been opened, and the warranty card was FILLED OUT with someone else's details! Considering I paid a cash premium to buy the phone outright rather than be locked into an ongoing contract I was pretty pissed. Instead of saying sorry and offering to suck my dick they argued with me for about 10 mins before finally exchanging it for a brand new one.
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