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Long ago in the early 90's I worked for Radio shack for a little while. The store manager of the store I worked in did that kind of stuff all the time. Someone would bring something in that didn't work and he would exchange it. He then sent the broken item to repair and when it came back he would sell it as new.
I also saw him, on several occasions, sell items he knew were broken, but he wanted to make the sale and he figured by the time they brought it back he would have a new one in stock and he would just exchange it.
The shittiest deal I saw was a guy heading out hunting who bought two hand held CBs to take on the trip. The manager sold him the one we had in stock and one broken one. The guy had told him they were heading out right from the store so he is going to get up there and find out it doesn't work. I ended up saying, as he brought it out of the back, "Oh, I didn't know we had any more of those left." The manager shot me a look and the guy gave us both a strange look. He bought them and must have got my hint (or was planning ahead) because he went out to his car and tried them. When one didn't work he came right back in. The manager was pissed at me, but not nearly as pissed as that guy would have been when he gets out in the middle of nowhere with only one working CB
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