Low Cost Tube Bandwidth
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WG,
This is THREE SERVERS, with an aggregate bandwidth commitment of 100mbps.
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Wow! im still paying $825 for one of my managed servers with 50mbps, and that's Cogent.
what's the etiquette for contacting my host and telling them if they cant lower my monthy hosting cost, I will move? lolhttp://www.amberscash.com webmaster {at} crazynakedchick [dot] comComment
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Pretty much exactly that
"hey, I signed up X years ago for Y price. Since then it looks like the market changed quite a bit, I can get offers A B and C from these competing comparable hosts. I'd love to stick with you guys since you've provided excellent service, but since you are 40% higher priced I do need to consider by bottom line. Is there any way you can match this pricing I'm getting offered elsewhere?"
Your host should actually very much appreciate such an e-mail. It always sucks to lose a customer over something like a 20% price difference. I do appreciate it when I get a chance to save a long-term relationship.
I'd say about 50% of the time, I can straight up match or beat the price asked for, the other 25% of the time I can make a counter-offer that is accepted. The remaining 25% we do lose and the customer ends up leaving - but usually to a non-comparable host.
We also (and a lot of other good hosts here) try to be somewhat proactive about contacting customers and offering price discounts when appropriate. This is a bit harder (for me, at least) than it sounds due to the ridiculous number of customized plans have - it does take some considerable time.
-PhilLast edited by Phil21; 10-07-2008, 02:51 PM.Comment
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Phil, you have an e-mail I can contact you at? I would like to get a quote from you.
if my current host will not match it I will move over to you.http://www.amberscash.com webmaster {at} crazynakedchick [dot] comComment
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Bit of shameless promotion, but I feel this thread has a lot of pertinent information for some folks currently looking around for options.
Rather than have everyone repeat everything, may as well put it at the top. Lots of good options from various folks in here.
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