Originally Posted by Rand

To all:

For those who haven't seen the notice inside of Epoch reports, it reads as follows:



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Epoch Service Notice - Reports Undergoing Maintenance

Epoch is performing an update to its reporting servers due to an error in code that propagated to all of our servers.

Please note that all services including the processing of orders will continue normally. However, Epoch reports may not reflect properly for the next 72 hours while all servers are being updated. Clients receiving post-back data for initial orders will continue to do so. Recurring orders may be slightly delayed but will return to normal once the update is complete.

This is strictly a reporting issue and we will resolve it as quickly as possible. We apologize for any inconvenience.

-- The Team at Epoch


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To clarify, there has been no interruption in processing whatsoever. There are no issues with settlements or payouts. This is purely a technical issue on our part. We are even taking advantage of the opportunity to make some improvements.

If you have any specific questions, please contact your account representative or you may write to me.

Our apologies for the inconvenience.