Natnet down??

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  • Marialovesporn
    Confirmed User
    • Feb 2007
    • 579

    #31
    I have been down for only 10 minutes or so. Everything is running normal again here

    Comment

    • Eva PSC
      Confirmed User
      • Feb 2008
      • 994

      #32
      back up now...

      www.PinkStarCash.com
      Eva ICQ: 225 740 053

      See who I am at AdultWho'sWho!

      Comment

      • tranza
        ICQ: 197-556-237
        • Jun 2003
        • 57559

        #33
        Originally posted by SweetT
        Look....I won't even get into discussing agendas here because people are smart enough to click on a name and click on the "find more posts" link. ;)

        The facts: Yes, there was a brief outage (less than 30 minutes). Yes, we corrected the issue and are taking preventative steps to make sure that it doesn't happen again. Yes, we are deeply troubled that this is the third time something has happened in as many months. No, we don't anticipate this to be an issue in the future.

        More facts: Due to the sheer magnitude of the sites that we host, if we go down for 2.5 minutes there are immediately threads all over the internet discussing them. Other hosting companies have outages for hours that go unnoticed because nobody really cares.

        Everyone is back online now and making money so lets all go back to doing the same.

        Thanks!

        --T
        Wow, what kind of statement is that???

        Seems like a totally uncalled attack.
        I'm just a newbie.

        Comment

        • Tat2Jr
          Confirmed User
          • Feb 2001
          • 4882

          #34
          Back up now.

          I've been with National Net since almost day one. Love their service. Love their TRUE 24/7 tech support - I've even had a tech answer the phone within 2 rings on Christmas day one year. Shit happens, and with National Net it RARELY happens. I'll take a few half hour outages after almost a decade of uptime over most of the other server companies I've delt with. Most of the other companies 24/7 tech means you send an "emergency" email and they'll try to get back to ya within 24 hours, 7 if your lucky. Or the "really fancy ones" have an answering service - ohhhhh! National Net has real tech - all day, every day. Anyway, if SweetT says they're making sure what's happened doesn't happen again I totally believe him, and look forward to another decade of uptime.
          NICHE MONEY >> Ass WorshipPantiesSolo TeenPantyhose
          Serving up exclusive fetish sites since 1997!

          Comment

          • SpeakEasy
            Confirmed User
            • Sep 2002
            • 2681

            #35
            Originally posted by SweetT
            More facts: Due to the sheer magnitude of the sites that we host, if we go down for 2.5 minutes there are immediately threads all over the internet discussing them. Other hosting companies have outages for hours that go unnoticed because nobody really cares. --T


            That's the biggest bunch of bull. Basically any and all the hosts that post here on a regular basis will get called out when they have a network wide downtime. You don't see to many of these downtime threads because they don't happen, it's not because "nobody really cares" ....That's a really arrogant statement. Anyway natnet is down again today.
            Check Your Internet Speed;
            http://www.speakeasy.net/speedtest/

            Comment

            • zentz
              Confirmed User
              • Nov 2003
              • 8062

              #36
              i changed over 5 hosting companies and natnet is by far the best one i've ever been with.

              they had a few small downtimes lately but thats really nothing compared to all the other hosting companies.
              Programs that owe me money ---- Epassporte.com ~ $2700 | Protraffic.com ~ $2600 | XonDemand.com ~ $3000

              Email: [email protected]

              Comment

              • LBBV
                Confirmed User
                • Aug 2002
                • 936

                #37
                Originally posted by tranza
                Wow, what kind of statement is that???

                Seems like a totally uncalled attack.
                Hi there,

                If you read a bit further down, you'll also see an apology for the tone of that message

                You know what, MarcJacob....you are exactly right. That was a pretty bad attitude on my part. For that, I apologize. I am just frustrated that we bust our ass to make sure that we are at 100% all the time and we go for literally years without any issues and then in a matter of 3 months we have 3 events. PLease accept my apology.

                The bottom line is that all hosts have issues from time to time and we are not immortal so it will happen to use from time to time, as well. I guess I just take it very personally and my customers love us for it.

                Again, I apologize to you and everyone else for the attitude, as well as for the outage and I commit to you that I will bust my ass to make sure that we go years before the next one.


                --T
                -- Bill
                National Net Hosting. Handled.
                See our new line of inexpensive Dedicated Servers | Cabinets starting at $795 | CDN
                [email protected] | 888-4-NATNET | www.nationalnet.com

                Comment

                • LBBV
                  Confirmed User
                  • Aug 2002
                  • 936

                  #38
                  Originally posted by SpeakEasy
                  That's the biggest bunch of bull. Basically any and all the hosts that post here on a regular basis will get called out when they have a network wide downtime. You don't see to many of these downtime threads because they don't happen, it's not because "nobody really cares" ....That's a really arrogant statement. Anyway natnet is down again today.
                  As I just posted a second ago, if you read the entire thread, you'll see where Tony apologized for those remarks (guess you somehow missed that)

                  With regards to the brief downtime, the load balancer that sits in front of our DNS cluster locked up yesterday. Our vendor found and corrected a software bug and assured us that all was okay. Apparently that was not the case because it locked up again this morning. We noticed it immediately and replaced it with another load balancer from a different vendor (the total outage was about 8 minutes).

                  Needless to say, that vendor will be paying us a visit today to explain why this occurred again, and I do apologize for the issues.

                  Should you have questions about this SpeakEasy, I can be reached at bill AT nationalnet DOT com or 888-4-NATNET.

                  Thanks

                  -- Bill
                  National Net Hosting. Handled.
                  See our new line of inexpensive Dedicated Servers | Cabinets starting at $795 | CDN
                  [email protected] | 888-4-NATNET | www.nationalnet.com

                  Comment

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