EPASSPORTE - customer input - GoFuckYourself.com - Adult Webmaster Forum

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SmokeyTheBear

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#1

EPASSPORTE - customer input

06-21-2006, 09:21 AM

Theres a couple things that keep bugging me so i figured i would start a poll and see if anyone agrees..

#1 Please show more than 30 days transaction details

#2 Please show the pin # in the account , or a button that sends it to your email.

53 Voters

I agree 100%

0%

47 votes

I dont need these features

0%

5 votes

n/a

0%

1 vote

hatisblack at yahoo.com
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#2

06-21-2006, 09:21 AM

good points
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BoyAlley

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#3

06-21-2006, 09:25 AM

I never did understand why they limited details to 30 days?
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Juilan

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#4

06-21-2006, 10:00 AM

Yes we need historical transaction details bigtime

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Love Sex

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#5

06-21-2006, 10:46 AM

could it be so you cant look at back dated over charging?
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Captain Canada

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#6

06-21-2006, 10:58 AM

Originally posted by SmokeyTheBear

#1 Please show more than 30 days transaction details

This might not be correct - I think it has to do with the number of transactions shown instead of the date of transactions - I believe thay go as far back as 60 days if the number of transactions is small enough.
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madawgz

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#7

06-21-2006, 11:35 AM

im with you man! we should be able to see records since we started!

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germ

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#8

06-21-2006, 11:50 AM

i have another suggestion.....

fire your entire support staff and hire a new one. picking up a phone and calling epass for customer support is an awful experience. were it not for keyser soze and gfy, i may have stopped using them recently.
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JFK

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#9

06-21-2006, 12:02 PM

Originally posted by SmokeyTheBear

Theres a couple things that keep bugging me so i figured i would start a poll and see if anyone agrees..

#1 Please show more than 30 days transaction details

#2 Please show the pin # in the account , or a button that sends it to your email.

the geo targeting in your sig is off I'm NOT in Longbranch

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marko13

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#10

06-21-2006, 12:07 PM

it is 91% that we need that changes...

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Radiate

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#11

06-22-2006, 11:26 AM

yeah those features need to be added, it's rediculous

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Pron Don

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#12

06-22-2006, 11:50 AM

i totally agree, especially on the history part

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SmokeyTheBear

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#13

06-24-2006, 12:24 PM

bump 4 more input

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SmokeyTheBear

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#14

06-24-2006, 12:25 PM

Originally posted by JFK

the geo targeting in your sig is off I'm NOT in Longbranch

Longbranch means "fubarland" in spanish

hatisblack at yahoo.com
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Dagwolf

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#15

06-24-2006, 12:25 PM

History's nice, but I've memorized my pin and keep it written down in a safe location.

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Chris

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#16

06-24-2006, 12:26 PM

I hate having to email for more than 30 days transactions as it takes a few days when i need it when i requested it .. not days later

ah well

dont really care about the pin issue but the transaction detials ... yesssssssss

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wyldblyss

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#17

06-24-2006, 12:30 PM

I agree completely. I had ordered a book online that was not released yet. The book store put the charge (pending) on the card. Several weeks later, the bookstore notifies me of shipping, and said they charged my card. I look, and yes, there is another charge. I wanted to make sure that there was only ONE charge, and that the previous *pending* one was never taken...but I could not go back that far. This is just an example of why we need the feature.
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samsam

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#18

06-24-2006, 12:31 PM

Originally posted by Chris

I hate having to email for more than 30 days transactions as it takes a few days when i need it when i requested it .. not days later

ah well

dont really care about the pin issue but the transaction detials ... yesssssssss

more than 30 days info will be useful to the IRS
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#19

06-24-2006, 12:36 PM

yeah those features need to be added!!

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Jon Clark - BANNED FOR LIFE

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#20

06-24-2006, 12:41 PM

Boycott ePass for the place in my sig Stormpay, I have used them for years, never had one problem, they used to not except adult that is why most didn't used them, but they now except adult again, I say fuck ePass/Paypal and just use them!

Plus they have all kinds of other goodies, like cheap traffic and even free targeted traffic!
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Matt 26z

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#21

06-24-2006, 12:50 PM

Why do you need your pin number visible on the account page, or emailed? Ever heard of writing it down?

My bank doesn't do this and they won't even give you the pin number if you call on the phone and can verify all your info... and they certainly aren't emailing it.

This seems like an unnecessary security risk.
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scottybuzz

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#22

06-24-2006, 12:53 PM

im getting pissed of with finacial jibble jabble.

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#23

06-24-2006, 01:04 PM

Originally posted by BoyAlley

I never did understand why they limited details to 30 days?

they start to stink after that, then worms come...

hehe
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pornpf69

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#24

06-24-2006, 01:07 PM

those are some nice features...

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pornpf69

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#25

06-24-2006, 01:08 PM

specially now that they will remove all the old messages from their system....

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MaDalton

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#26

06-24-2006, 01:10 PM

Originally posted by SmokeyTheBear

Longbranch means "fubarland" in spanish

your sig sucks - it's showing me the nazi flag. is that necessary?

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#27

06-24-2006, 01:13 PM

I tried to get an account with them. They never tried to make the deposit to my account, so that I could verify it. Then when I finally spoke to KS on icq, I was told that I would need to fax in all of the info about my life.

I told him to forget it. Its not worth the trouble.

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pornpf69

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#28

06-24-2006, 01:20 PM

I think that the option to gift as many account as you want would be also a great addition

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SmokeyTheBear

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#29

06-25-2006, 09:32 AM

Originally posted by MaDalton

your sig sucks - it's showing me the nazi flag. is that necessary?

its completely random. It searches google for your country's name and the word "flag" , so its not something i did intentionally

I'll see if i can fix that nazi flag though , i didnt realise it was being shown as i cant see all results , only my own country's.. i take it your in germany ?

Last edited by SmokeyTheBear; 06-25-2006, 09:33 AM.

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soulswagon

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#30

06-25-2006, 09:44 AM

I've voted 100% agree... that's especially for the history part. I don't get why they wouldn't know that'd be needed from the start, but they didn't ask me.

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#31

06-25-2006, 10:12 AM

agree

the best is show all transaction detail
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SmokeyTheBear

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#32

06-25-2006, 10:17 AM

so it looks like +90% of epassporte's customers want more than 30 days transaction details.. . ok epassporte time to step up to the plate and listen to your customers

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Vitasoy

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#33

06-25-2006, 10:24 AM

Yea more payout history would be great.

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FreeOnes

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#34

06-25-2006, 10:33 AM

Clear !

Time for the next epassporte poll

Last edited by FreeOnes; 06-25-2006, 10:35 AM.

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Farang

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#35

06-25-2006, 10:45 AM

+1 for the #1

fbm
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thunder99

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#36

06-25-2006, 11:02 AM

And it would be nice if they stopped double billing me and then holding the second charge as "pending' for 30 days.

That really sucks and has happened twice in the last month.

yeah, yeah
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Crypt

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#37

06-25-2006, 11:15 AM

Originally posted by marko13

it is 91% that we need that changes...

And prolly the other 9% dont know what epass is it anyway or dont use it at all
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SilentKnight

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#38

06-25-2006, 11:17 AM

My only gripe with Epass at this time is the restrictions on the withdraw amount. Its limited to what, $300/day?

A few weeks back we had around $800 in the account balance and had to make two damn trips to an ATM machine in two days to withdraw OUR money, because of the daily limit.

When I called Epass about it, I was told I could increase the amount if I provided them with a second major credit card. Well fuck...the Visa account I used has a $17k limit on it with no balance owing.

WTF?
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MaDalton

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#39

06-25-2006, 11:20 AM

Originally posted by SmokeyTheBear

its completely random. It searches google for your country's name and the word "flag" , so its not something i did intentionally

I'll see if i can fix that nazi flag though , i didnt realise it was being shown as i cant see all results , only my own country's.. i take it your in germany ?

yes, i'm in germany and it doesn't show up everytime. sometimes i also get the regular german flag. cannot say yet if there's a scheme behind it, but just happened again.

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MaDalton

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#40

06-25-2006, 11:23 AM

Originally posted by SilentKnight

My only gripe with Epass at this time is the restrictions on the withdraw amount. Its limited to what, $300/day?

A few weeks back we had around $800 in the account balance and had to make two damn trips to an ATM machine in two days to withdraw OUR money, because of the daily limit.

When I called Epass about it, I was told I could increase the amount if I provided them with a second major credit card. Well fuck...the Visa account I used has a $17k limit on it with no balance owing.

WTF?

no need for a second card - they have a simple form for the withdrawl raise. after you faxed it you need to hit up KS to let him tell the people over at their office that they received a fax. and voilà, after 2-3 days it's done.

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czarina

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#41

06-25-2006, 11:24 AM

you're right on, both features should be implemented
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SilentKnight

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#42

06-25-2006, 11:29 AM

Originally posted by MaDalton

no need for a second card - they have a simple form for the withdrawl raise. after you faxed it you need to hit up KS to let him tell the people over at their office that they received a fax. and voilà, after 2-3 days it's done.

Hmm...hafta' give that a try. Thanks for the tip.

Still - seems rather ridiculous, given its OUR money to start with. Just seems like a way for them to discourage larger withdrawls and keep the money themselves to draw interest.
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