Quote:
Originally Posted by L-Pink
Re-bills rely on the customer forgetting to cancel something he has already purchased/joined. Not fraud ....... my 2 cents.
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If you are set up to auto pay your gas bill at your apartment and you move. You then start paying on a new gas bill in a new city, all the while the old bill continues to bill your card because you simply forgot to call them to cancel.
They bill you for 4, 5 or 9 months. They won't return your money because as far as they see it, you didn't contact them to tell them to turn off the gas, so they never did. You now have to pay for this unfair bill for all those months.
How pissed off would you be?
You would say almost per word something along the lines of "
They totally fucked me!" as you were telling the story to your family and friends.