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Stellar · 08-25-2008, 04:02 AM

Here is the latest support ticket reply:

"Hello,

We've managed to remove the the user creating stability issues on the server.
We'll keep monitoring server for any other users causing stability issues.

Please let us know of any issues or concerns you may have."

After I read the reply, hoping that the situation really was fixed.. I go and try to load any of my sites, and guess what? OFFLINE - TIMED OUT.

This is going on 5 days now, every time they respond "it's ok" i check it out and my sites are still offline.

So, the situation continues.. all of my sites are still offline, and their last support ticket message was:

"Hello,

We've managed to remove the the user creating stability issues on the server.
We'll keep monitoring server for any other users causing stability issues.

Please let us know of any issues or concerns you may have." , yet all of my sites are still offline and not loading.

I need someone from WEBAIR to step up and fix this problem already, i'm exhausted.

08-25-2008, 04:02 AM
Stellar So Fucking Banned Join Date: Feb 2008 Posts: 611	Here is the latest support ticket reply: "Hello, We've managed to remove the the user creating stability issues on the server. We'll keep monitoring server for any other users causing stability issues. Please let us know of any issues or concerns you may have." After I read the reply, hoping that the situation really was fixed.. I go and try to load any of my sites, and guess what? OFFLINE - TIMED OUT. This is going on 5 days now, every time they respond "it's ok" i check it out and my sites are still offline. So, the situation continues.. all of my sites are still offline, and their last support ticket message was: "Hello, We've managed to remove the the user creating stability issues on the server. We'll keep monitoring server for any other users causing stability issues. Please let us know of any issues or concerns you may have." , yet all of my sites are still offline and not loading. I need someone from WEBAIR to step up and fix this problem already, i'm exhausted.