Quote:
Originally Posted by urbanpimp
The time he spent arguing with me was time he could have helped me. It is probably a 5 minute solution. Nothing wrong with stepping off the reservation to help a client.
I am sure that in this competitive economy, you would spend 5 or 10 minutes to try to help one of your clients if the problem was peripherally related.
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That is because I am an owner, not some help desk employee. Big difference.
And it really did not seem like he was arguing with you. He was simply telling you it was out of his league, he had other customers with real problems to assist. If anyone was arguing, it would seem to be you.
