Quote:
Originally Posted by urbanpimp
You have a valid point. However, had I not mentioned that messenger services worked they would have helped me out. Furthermore, this was an online chat and in the time the fellow spent with me he could have helped me out. They have no obligation to help, but, a little help would have been appreciated. There are companies out there that go above and beyond. Nothing wrong with that. To bad videotron is not one of those companies.
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Yes, your ISP may be able to help you determine if the problem was modem or router related, but you had already proven that is was neither.
Why didn't you ask him to come over and mow the lawn when he got off work?