Quote:
Originally Posted by baddog
I fail to see the issue. Would you call Exxon if you had a flat tire on your car? Or would you prefer higher rates so your ISP can help everyone that has any type of problem, whether it is Internet related or not?
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You have a valid point. However, had I not mentioned that messenger services worked they would have helped me out. Furthermore, this was an online chat and in the time the fellow spent with me he could have helped me out. They have no obligation to help, but, a little help would have been appreciated. There are companies out there that go above and beyond. Nothing wrong with that. To bad videotron is not one of those companies.