Originally Posted by Danny_C

Hello everybody.

First, I want to assure you that we're still here, and that this is being resolved.

We had what you might call a perfect storm of disastrous events. We've had some turnover in the programming department, and before we had a chance to get all of this ironed out, it seems the servers pushing our feeds were compromised.

Up until a few days ago, everything seemed fine on our end except for two feed customers who were experiencing issues with their links. Then everything went down at once. We immediately flew in a team of network guys and programmers to resolve this and to assess our network. Once they were on site, we found out we were compromised. Looking back at the logs, we have concluded the servers were first compromised right at 2 months ago. The new programmers initially had to familiarize themselves with the way the feeds were setup, and we ended up losing some of our data during that process. Right now, the guys are working around the clock rebuilding portions of the feed software and they have assured us we will be back live very soon.

We apologize for the inconvenience, and we plan to give everyone two months credit to make up for this downtime.

CandidCam Management