Quote:
Originally Posted by tranza
Congrats guys, may I ask why you guys cancelled your contract with WV Fiber?
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I would love to share my rationale but it would be inappropriate to disclose our exact reasons for discontinuing service. WV Fiber operates a large international network that serves *many* of our competitors, several ISPs and enterprises of all sizes and types.
What I can share is that we have very high expectations for performance and reliability from our carriers. Our clients pay for exceptional service and we are committed to exceeding their expectations. This was actually MojoHost's second experience on WV Fiber's network in the last twelve months. After giving them this second opportunity to do business with MojoHost we came to the conclusion (again) that they were not ideally suited to participate in our premium carrier blend.
Sincerely,
Brad Mitchell