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Old 08-13-2008, 10:42 PM  
mahoney
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How Many Times Do You Try to rebill a Customer Card After It Declines?

How Many Times Do You Try to rebill a Customer Card After It Declines?
The problem that I see is... that for every time you attempt to rebill a customer and it declines it costs them an overdraft fee of approx $35.00 depending on the bank. This causes
an increase in charge backs because the customer is trying to avoid the overdraft fees
from the bank. However, to not attempt the card at least twice is hurting profit too right?
What is your policy?
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