Originally Posted by brandonstills

I have Time Warner Business class cable in Chatsworth. 15 Mbps down / 2 Mbps up. While I can't say their support is good, they aren't bad either. I haven't had to wait on hold for more than a few minutes every time I called and the person on the other end seemed knowledgeable enough to help me out with me being frustrated and having to tell them how to do their own jobs and diagnose the problems. Must be a difference between the different services (business and residential). I gladly pay the extra money for the performance, reliability, and better support. All in all I can't complain.