Quote:
Originally Posted by GrouchyAdmin
If you'd rather pay for someone to fix/patch around/restore a (poorly written / maintained/ etc) product within weeks to months, that's up to you. When it comes to business, I'm not going to choose a free product over a paid product just because it's free - especially if there's any chance it may 'face' customers or affiliates. Good luck. 
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jeez, there are plenty of great open source softwares. Plus there are plenty of free trial versions of expensive software as well. Any good biz minded company will see if the free versions will do the job, if not, then you price out the costlier methods.
I am talking about software that submits a ticket, not rocket science. Get off your "Pay for software" soap box bro, I pay for plenty.