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I love the part when the sales guy says he was on the home page of the site and the support guy was like WTF, you told me the site was down. lol
I did developer support for enterprise clients for almost 3 years at one company I worked for. My favorite is when you would ask a question, ask some other questions, then ask the first question again (because what they are saying doesn't make sense) and have them give you the opposite answer. WTF, you already told me that wasn't the case. lol
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