SBC/Ameritech

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  • BJ
    Confirmed User
    • Mar 2002
    • 5590
    #1

    SBC/Ameritech

    apparently (as they admitted to me on the phone)... their serivce order/ticket system does not have the ability to notify sales reps when there is a problem with orders so that they can contact the customer/fix the problems.

    a piss poor excuse for a phone company. stay away... ive been through 2 months of living hell on hold with them.
    Tags: None
    • playa
      Confirmed User
      • Feb 2001
      • 6432
      #2
      I use to work for a major carrier and can tell you the worst company i had dealings with was Ameritech,

      i remember resenditail phone lines were down for like two weeks for a city in their coverage area,,

      there was like a huge class action lawsuits against them

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        • BJ
          Confirmed User
          • Mar 2002
          • 5590
          #3
          we had a 3 day outage of service
          2 weeks no voicemail
          no internet for 1.5 months
          literally at least 30 tickets placed
          15 hours on the phone

          sad part is they will try to bill me for their screw ups

          im looking into those new cisco phones now

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