Why can't the average level support people handle even the most basic of problems.
Dear Client,
Yes I am seeing no issues. If their is a specific example please forward that onto us. And we will be able to investigate further.
Regards,
Vernon A.
Client Support Specialist
------Original Message-----
From:
[email protected]
Sent: 5/22/2008 1:43:15 AM
Subject: Re: {Ref #: #######} RE: Missing check
So your saying that over 150 rebills have just stoped dead in a one week
period?
Regards Michael
----- Original Message -----
From: "CCBill Consumer Support" <
[email protected]>
To: <
[email protected]>
Sent: Thursday, May 22, 2008 3:32 PM
Subject: Re: {Ref #: ########} RE: Missing check
> Dear Affiliate,
>
> In further researching your account, it appears to be paying out
> correctly. Please provide a detailed example if you still feel for this to
> be an error.
>
> Thank you,
> Juan S.
> Client Support Specialist
In my 10 years of useing CCbill never have I seen there customer support this bad even simple matters like missing checks have to bumped up to higher levels before a simple stop check and reissue can happen.
Can anyone here say that a normal affilate can lose 150 rebills in a week?
I can still see them when I login in my stats.