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Old 02-27-2003, 11:27 AM  
Brad Mitchell
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Join Date: Nov 2001
Location: Southfield, MI
Posts: 9,813
Quote:
Originally posted by Lane
do you have a room full of ladies answering these calls? how does that work?
Basically... there is a centralized call center with secretaries and customer service... and the talent works from home, all over the country, all the time. The main goal is to make sure that there is adequate coverage 24 hours during the day... and that has always been taken care of.

Brad
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71 industry awards for hosting and professional excellence since 1999
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