Attn GFY may I have your attention please.

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  • split_joel
    Confirmed User
    • Jan 2005
    • 2270

    #1

    Attn GFY may I have your attention please.

    As of late I have been reading a lot that some people think Splitinfinity is disappearing into the night and I would like to let everyone know that this is not the truth.

    Here is a letter from our CEO posted a couple months back. I hope this fixes all confusion. If you have any questions please feel free to contact me on aim, icq or directly to my cell phone. All info is listed in my sig.

    " Good morning all!

    My legal name is Norman Joseph Jester III.
    Everyone calls me "Chris" because I changed my
    name from Norman to Chris when I was like 9 years old
    because I lived with my Father and Grandfather of the same
    name and it annoyed the hell out of me.

    Anyhow, regarding this thread....

    First of all, I am happy to inform everyone that SplitInfinity is not
    closing down or going buh-bye.... instead, we are simply re-structuring
    the way things work in our company internally for the better.

    Our parent company is Suavemente, INC. we also own Suavemente S.A. de C.V. in Mexico where we provide microwave services all the way down
    to Ensenada.

    Its basically like this: Having two names doesn't benefit us much.
    We will still keep the domain and recognition we have always had
    but we will gradually fade into using Suavemente, INC. instead
    to further unify our corporations and avoid confusion.

    We have built a new data center as well, its very nice. The building we
    are in has a lot of history behind it as well being that it use to be run by
    Steve Cohen many moons ago."
    E-mail marketing - Automation Scripting - IP Space
    AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465
  • Fucksakes
    Shit... Fuck! What the Hell?
    • Dec 2003
    • 7567

    #2
    Hate to see you go.




    j/k

    Comment

    • Iron Fist
      Too lazy to set a custom title
      • Dec 2006
      • 23400

      #3
      Well if your paying for dinner and a strip club, I might want to join also
      i like waffles

      Comment

      • split_joel
        Confirmed User
        • Jan 2005
        • 2270

        #4
        Originally posted by sharphead
        Well if your paying for dinner and a strip club, I might want to join also
        Yes we are paying for dinner, anywhere you want to get in San Diego, and we will have at least 5 girls dancing with you at all times
        E-mail marketing - Automation Scripting - IP Space
        AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465

        Comment

        • AlienQ - BANNED FOR LIFE
          best designer on GFY
          • Mar 2003
          • 30307

          #5
          Dude...
          I been trying to get ahold of anyone over there for days now. Actually about a week.
          The whole other company what ever it is totally sucks balls, no phone support, no chat support, no live support...
          Your service is great over the last few years however as of over 2 weeks ago its gone down hill 100%. I am not able to loggin via FTp, Check my email and you are not even billing me at this point and over the weekend my site went down all together.

          That spumante cum guzzling website for tech support is why Hosting companies eat shit and die.

          If you can plz hit me up.
          Last edited by AlienQ - BANNED FOR LIFE; 05-19-2008, 07:30 PM.

          Comment

          • AlienQ - BANNED FOR LIFE
            best designer on GFY
            • Mar 2003
            • 30307

            #6
            Thats it Suevamental or what ever ya guys got goin on has got to fucking go.

            Seriously the live support shit does not work, the chat support shit does not work nothing works on that site.

            Comment

            • AMDWarrior
              Confirmed User
              • Nov 2006
              • 1488

              #7
              Didn't you invent live support?

              Comment

              • AlienQ - BANNED FOR LIFE
                best designer on GFY
                • Mar 2003
                • 30307

                #8
                Originally posted by AMDWarrior
                Didn't you invent live support?
                Not the kind of live support that piece of shit chat form java clusterfuck on that site.

                Comment

                • split_joel
                  Confirmed User
                  • Jan 2005
                  • 2270

                  #9
                  AlienQ,

                  You have not tried ONCE SENDING IN A TICKET, YOU HAVE NOT CALLED OUR SUPPORT LINE. You want to explain to me why everyone else is getting through but you? I am on ICQ and AIM Right now and have not got one msg from you.

                  If you want to attack our company at least do it with facts. You have just been mad since I told you to STFU about your politic threads.
                  E-mail marketing - Automation Scripting - IP Space
                  AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465

                  Comment

                  • split_joel
                    Confirmed User
                    • Jan 2005
                    • 2270

                    #10
                    TECH SUPPORT 24/7/365 Phone Line 866-682-9275

                    Our ticketing system http://support.suavemente.net

                    Our AIM and ICQ accounts are there for those who wish to contacts us but we do not offer 24/7/365 support on AIM or ICQ.
                    E-mail marketing - Automation Scripting - IP Space
                    AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465

                    Comment

                    • AlienQ - BANNED FOR LIFE
                      best designer on GFY
                      • Mar 2003
                      • 30307

                      #11
                      Originally posted by split_joel
                      AlienQ,

                      You have not tried ONCE SENDING IN A TICKET, YOU HAVE NOT CALLED OUR SUPPORT LINE. You want to explain to me why everyone else is getting through but you? I am on ICQ and AIM Right now and have not got one msg from you.

                      If you want to attack our company at least do it with facts. You have just been mad since I told you to STFU about your politic threads.
                      I have tried to send in a ticket. The passwords do not work. I ICQ'd one of you guys the other day no response infact I think it was you. There is no Phone number to call outside the User pass section. There is no phone number on that page you linked.

                      No don't expect a message from me...
                      I am not attacking your company I am merely saying your support system sucks dick.
                      It has sucked so much dick it's just not worth going through the hoops. The fuck man you guys do not even bill me! Did you lose my account info? You know who I am. You know where I am on ICQ.

                      My Email is not working, The Website is not working, The FTP is not working, and you didnt know? Surely you guys knew, ya decided to arbitrarily turn everything off without even contacting me. What about the ICQ I sent you? Yeah I did think Splitinfinity fell off the face of the planet. I did not hear from you.

                      Politics and business are two different things to me. This has nothing to do with what you believe politically. This is business. You want to sell your services to people yet you guys have put up a cement wall for support that does not work, seized my websites operation and ICQ appearently does not work either for you guys.

                      I am not gonna have you feed people a load of shit based on what I have experienced.
                      Last edited by AlienQ - BANNED FOR LIFE; 05-19-2008, 11:07 PM.

                      Comment

                      • lazycash
                        Troll Patrol
                        • Aug 2002
                        • 15214

                        #12
                        Originally posted by AlienQ
                        I am not attacking your company I am merely saying your support system sucks dick.
                        It has sucked so much dick it's just not worth going through the hoops. My Email is not working, The Website is not working, The FTP is not working, and you didnt know? Surely you guys knew, ya decided to arbitrarily turn everything off without even contacting me.
                        I am not gonna have you feed people a load of shit based on what I have experienced.
                        "WTF, on google you can find the answer to every question in human history, EXCEPT how to convert cams..

                        Its crazy..."

                        VenusBlogger

                        Comment

                        • AsianDivaGirlsWebDude
                          Purveyor, Fine Asian Porn
                          • Jul 2004
                          • 38323

                          #13
                          So when are you changing your nick to Suavemente_Joel or simply Suave_Joel?

                          You can always be Rico_Suave_Joel...





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                          • AlienQ - BANNED FOR LIFE
                            best designer on GFY
                            • Mar 2003
                            • 30307

                            #14
                            All this is not even a big fucking deal its a lame little virtual account for like $9.95 a month or something.
                            I have hosted with Split for almost 2 years now? I am not sure, its not even a big deal, but just the the same the support system does not work dude. I do not even have a user and password for the ticket system or any clue about what it should be.

                            It does not recognise [email protected], nor the password, nor did the system offer to send me the password. I am not expert on Hosting or even customer support but I do think a phone line should be available on that page you linked above.
                            I went to that page yesterday the day before and today. I clicked the live chat system and it hangs up on me boots me out of the room.
                            All those links on there? I dunno... I click and says sorry you must be logged the fuck in...

                            Sorry man, I think you guys can do better than hide behind antiquated automated processes that is appearently unreliable. I known you for a couple years Joel why did ya guys just turn everything off without even contacting me? Why didnt ya respond to my ICQ message? Whats so fucking hard about putting a business support phone number right on that page or ICQ contacts or just about anything but a broken java chat system with links that require a person to loggin?

                            Comment

                            • split_joel
                              Confirmed User
                              • Jan 2005
                              • 2270

                              #15
                              Alienq,

                              Have you tried calling the support number I left on the thread? No you have not. Have you tried calling the same number that is listed on our website? No you have not.

                              Have you tried registering a new user for the ticket system? I doubt it.

                              Fact is our support does not suck, we have customer's sending in tickets all the time and giving us phone calls.

                              Nothing in our support has changed from the name change Splitinfinity to Suavemente. It is the same staff + 3.

                              Still been on ICQ and AIM all night still no msg
                              E-mail marketing - Automation Scripting - IP Space
                              AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465

                              Comment

                              • split_joel
                                Confirmed User
                                • Jan 2005
                                • 2270

                                #16
                                Originally posted by AsianDivaGirlsWebDude
                                So when are you changing your nick to Suavemente_Joel or simply Suave_Joel?

                                You can always be Rico_Suave_Joel...





                                ADG
                                I like Rico_Suave_Joel,

                                I think I might just request that
                                E-mail marketing - Automation Scripting - IP Space
                                AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465

                                Comment

                                • split_joel
                                  Confirmed User
                                  • Jan 2005
                                  • 2270

                                  #17
                                  Originally posted by AlienQ
                                  All this is not even a big fucking deal its a lame little virtual account for like $9.95 a month or something.
                                  I have hosted with Split for almost 2 years now? I am not sure, its not even a big deal, but just the the same the support system does not work dude. I do not even have a user and password for the ticket system or any clue about what it should be.

                                  It does not recognise [email protected], nor the password, nor did the system offer to send me the password. I am not expert on Hosting or even customer support but I do think a phone line should be available on that page you linked above.
                                  I went to that page yesterday the day before and today. I clicked the live chat system and it hangs up on me boots me out of the room.
                                  All those links on there? I dunno... I click and says sorry you must be logged the fuck in...

                                  Sorry man, I think you guys can do better than hide behind antiquated automated processes that is appearently unreliable. I known you for a couple years Joel why did ya guys just turn everything off without even contacting me? Why didnt ya respond to my ICQ message? Whats so fucking hard about putting a business support phone number right on that page or ICQ contacts or just about anything but a broken java chat system with links that require a person to loggin?
                                  What hoops do you need to go through? Our phone number is clearly listed on our website I do not understand what the issue is. Fact is you do not want to try anything other then ICQ and like I said no where did I tell you we offer 24/7/365 ICQ/AIM support.
                                  E-mail marketing - Automation Scripting - IP Space
                                  AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465

                                  Comment

                                  • AsianDivaGirlsWebDude
                                    Purveyor, Fine Asian Porn
                                    • Jul 2004
                                    • 38323

                                    #18
                                    Originally posted by split_joel
                                    I like Rico_Suave_Joel,

                                    I think I might just request that
                                    I want a percentage of your post count if you do...

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                                    • split_joel
                                      Confirmed User
                                      • Jan 2005
                                      • 2270

                                      #19
                                      Originally posted by AsianDivaGirlsWebDude
                                      I want a percentage of your post count if you do...

                                      ADG
                                      Sounds good
                                      E-mail marketing - Automation Scripting - IP Space
                                      AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465

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                                      • Socks
                                        Confirmed User
                                        • May 2002
                                        • 8475

                                        #20
                                        AlienQ, owned again.

                                        Comment

                                        • split_joel
                                          Confirmed User
                                          • Jan 2005
                                          • 2270

                                          #21
                                          Originally posted by Socks
                                          AlienQ, owned again.

                                          That is classic
                                          E-mail marketing - Automation Scripting - IP Space
                                          AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465

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                                          • riddler
                                            Confirmed User
                                            • Oct 2004
                                            • 3726

                                            #22
                                            AlienQ has downsyndrome

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                                            • Adam-NeonDollars
                                              Registered User
                                              • May 2008
                                              • 94

                                              #23
                                              Be nice :P

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                                              • rowan
                                                Too lazy to set a custom title
                                                • Mar 2002
                                                • 17393

                                                #24
                                                Just for fun I called the number Joel posted in the thread... weird announcing voice, is that synthesized? Anyway, estimated hold time was 8 mins. I don't know whether that's good, or bad.

                                                Comment

                                                • en21
                                                  Confirmed User
                                                  • May 2006
                                                  • 2640

                                                  #25
                                                  I thought they used to be a really good hosting provider
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                                                  • viencarl
                                                    Confirmed User
                                                    • May 2007
                                                    • 4234

                                                    #26
                                                    Originally posted by sharphead
                                                    Well if your paying for dinner and a strip club, I might want to join also

                                                    Comment

                                                    • tranza
                                                      ICQ: 197-556-237
                                                      • Jun 2003
                                                      • 57559

                                                      #27
                                                      So this is actually a good thing?
                                                      I'm just a newbie.

                                                      Comment

                                                      • sniperwolf
                                                        Too lazy to set a custom title
                                                        • Mar 2005
                                                        • 17743

                                                        #28
                                                        Originally posted by rowan
                                                        Just for fun I called the number Joel posted in the thread... weird announcing voice, is that synthesized? Anyway, estimated hold time was 8 mins. I don't know whether that's good, or bad.
                                                        that's actually bad?
                                                        ~Accepting design works~

                                                        Comment

                                                        • Halcyon
                                                          Spread The Pink!
                                                          • Dec 2002
                                                          • 8609

                                                          #29
                                                          Originally posted by AsianDivaGirlsWebDude
                                                          So when are you changing your nick to Suavemente_Joel or simply Suave_Joel?

                                                          You can always be Rico_Suave_Joel...




                                                          ADG
                                                          whoa. I took that pic. That is my brother.

                                                          this is me moments later:
                                                          HAL on TEDx:

                                                          Comment

                                                          • GAMEFINEST
                                                            Make STACK$
                                                            • Nov 2006
                                                            • 14478

                                                            #30
                                                            I dont trust companies that get bad rep on gfy ,,,
                                                            Compound interest.

                                                            Comment

                                                            • rowan
                                                              Too lazy to set a custom title
                                                              • Mar 2002
                                                              • 17393

                                                              #31
                                                              Originally posted by sniperwolf
                                                              that's actually bad?
                                                              Good - live phone support appears to be working just fine, not as AlienQ claims.

                                                              Not so good (?) - 8 mins might seem a lifetime if your site is down. There's another host on this board where people say it's common to be talking to a live tech after 2 rings. Again, this may not be a biggie for some.

                                                              Comment

                                                              • pornguy
                                                                Too lazy to set a custom title
                                                                • Mar 2003
                                                                • 62912

                                                                #32
                                                                Joel. Did you guys move into the ING building?? Thats the one Cohen used to run right??
                                                                PornGuy skype me pornguy_epic

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                                                                • AsianDivaGirlsWebDude
                                                                  Purveyor, Fine Asian Porn
                                                                  • Jul 2004
                                                                  • 38323

                                                                  #33
                                                                  Originally posted by AsianDivaGirlsWebDude


                                                                  ADG
                                                                  Originally posted by Halcyon
                                                                  whoa. I took that pic. That is my brother.

                                                                  this is me moments later:
                                                                  It reminds me of the famous Slim Pickens photo from Dr. Strangelove:



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                                                                  • split_joel
                                                                    Confirmed User
                                                                    • Jan 2005
                                                                    • 2270

                                                                    #34
                                                                    Originally posted by rowan
                                                                    Just for fun I called the number Joel posted in the thread... weird announcing voice, is that synthesized? Anyway, estimated hold time was 8 mins. I don't know whether that's good, or bad.
                                                                    LOL How you doing rowan?

                                                                    Our synthesized system always says 8 minute hold time because that would be worst case hold time's.

                                                                    Most hold times are between 1 and 3 minutes.
                                                                    E-mail marketing - Automation Scripting - IP Space
                                                                    AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465

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                                                                    • split_joel
                                                                      Confirmed User
                                                                      • Jan 2005
                                                                      • 2270

                                                                      #35
                                                                      Originally posted by pornguy
                                                                      Joel. Did you guys move into the ING building?? Thats the one Cohen used to run right??
                                                                      ING building? I am not sure about the name on the building or what not but would you like to come down sometime this week and check the place out?
                                                                      E-mail marketing - Automation Scripting - IP Space
                                                                      AIM: splitjoelp ICQ: 254759453 skype - splitjoelp 702-941-6465

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                                                                      • pornguy
                                                                        Too lazy to set a custom title
                                                                        • Mar 2003
                                                                        • 62912

                                                                        #36
                                                                        It would be a bit of a drive. I moved to Cancun.

                                                                        Is it the black building or the other one not far from Sams?
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                                                                        • BradM
                                                                          Confirmed User
                                                                          • Dec 2003
                                                                          • 3397

                                                                          #37
                                                                          What an elite and super professional post.

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