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Old 05-19-2008, 02:48 PM  
Ron Bennett
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Join Date: Oct 2003
Posts: 1,653
Quote:
Originally Posted by RichardK View Post
...We have a "synchronize domain list" option when viewing your domain list that you can choose to use at any time and refresh your list and remove any transferred domains automatically...
Which is nice, but is an indication that your registrar service is BROKEN!

At minimum, why doesn't your service do a sync check automatically every so often?

To be fair, many registrars, including Moniker, have similar sync problems.

However, there's no excuse for it because the current registrar gets a notification when one does a transfer-out, and thus registrar syncronization problems should not being occurring.

For example at eNom (at least the BulkRegister part of it) - all transfer outs are logged and viewable ... I've never ever experienced any sync problems there despite numerous transfer outs to numerous other registrars over the years.

IMHO, a registrar that doesn't even know what domains it actually possesses is best avoided. There is no excuse for frequent sync problems beyond lack of care, and lack of technical knowledge.

Ron
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