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Old 05-05-2008, 08:50 AM  
Socks
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Join Date: May 2002
Location: Toronto
Posts: 8,475
Major Hosting Problems - Help Please

Ok, so I have 4 boxes at a popular host here, I won't name them now because I'm not trying to start a witch hunt or anything but here's my concern.

Since starting with this host, I can count at least 3 times that our boxes have been rebooted due to power loss, in the span of about 4 months.

I only ever get a shrug and a sorry, but it's seriously causing problems.

This last time our storage box came back up, but its raid mount was unmounted, and needed to be FSCK'd (again) which takes a few hours.

We also lost our NFS mounts on all the other machines that access this storage box, and they had to be removed and re-added manually. Our boxes are managed at this host just to be on the safe side, and their tech was experienced in BSD, fixed the raid, fixed the NFS mounts, and even helped us speed up one of the dual processor machines. I've been very happy with their service. I'm semi-needy, and they always help me out, and have yet to charge me extra for anything I've asked for, even things I would expect them to charge for.

However.. Boxes rebooting in the middle of the night, not cool. We don't have startup scripts setup on all the boxes quite yet, it's a real pain in the ass.

So to be clear, does this happen at all hosts? Should my boxes EVER lose power? Seems crazy to me.

PS: This last time we had no clue the boxes even went down, except that shit wasn't working right.. They came back up, but things weren't right, as I mentioned above.. No phone call, no e-mail, we had to find out ourselves and wonder WTF is going on.. When I saw /raid/ wasn't there I almost swallowed my head.

Last edited by Socks; 05-05-2008 at 08:53 AM..
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