Quote:
Originally Posted by After Shock Media
What if someone buys content from say YOU Paul and they request a signed copy so that the licensee knows that they actually have a contract and for which sets and that say such a company never gets around to mailing you a signed copy either hard or digital?
In that instance would it not be true that a content company such as yours would have gotten cash and sent the licensee some pictures without a valid license to use them dispite the terms of the purchase?
What then Paul?
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It's not for me to send them a signed license, we are the granter of the license. It's for them to agree to our terms and sign our license. Which we sign and return. If only we sign that we agree with our terms it's a bit pointless isn't it? They agree, send it to us and we sign it and return it.
The license and invoice are there to be printed out on the penultimate page of the ordering process. It's also mailed to him with the FTP information. It's also ALWAYS in the clients shopping basket for them to grab should they lose it. But yes you are right we do have a box they tick on the site that says they have read and agree to the terms. Do you wait for members to send you a signed license before you grant access or just a box to tick or nothing?
What else do you suggest we do to make it more available for clients? How about I go knock on their door and hand it to them and hold a gun to their head before I give them the content?
What would you suggest we do with a client who signs it and ignores it?
You are dead right that after the license was ignored and the person who was not the client knew it and continued to ignore it I got upset. Getting upset made him come to me with a different approach. But I was wrong.
Tell me what you do when someone ignores you and continues to ignore you. Please tell us what you would of done if a member was breaking your TOS and had not signed a contract.