Quote:
Originally Posted by Brent 3dSexCash
I guess I have never had a major problem that required too much support. Why do you think they suck looking after long term customers?
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Because they're rigid. A long time customer who has generated $16k in revenue (not exactly a whale, but it's better than a $5/mo virtual) is treated the same as Joe who signed up last week when he asks for additional resources or products.
As an example: they refused to put my port up to 100Mbps for a month gratis. They HAD to charge me $10.