Host guarantee of 99.9% uptime : is this acceptable ???

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  • directfiesta
    Too lazy to set a custom title
    • Oct 2002
    • 30140
    #1

    Host guarantee of 99.9% uptime : is this acceptable ???

    This is from a client ( scripts installs, management ) that host with another host then me .. . :

    Is this acceptable ( feb uptime: 95.15 % ) :

    Latest downtimes
    [2008-02-04] 09:08 - 09:26 more info..
    [2008-02-04] 08:16 - 08:36 more info..
    [2008-02-04] 07:34 - 07:44 more info..
    [2008-02-04] 06:42 - 07:02 more info..
    [2008-02-04] 05:08 - 06:10 more info..
    [2008-02-04] 04:24 - 04:36 more info..
    [2008-02-04] 03:50 - 03:52 more info..
    [2008-02-04] 02:58 - 03:18 more info..
    [2008-02-04] 02:10 - 02:26 more info..
    [2008-02-04] 00:22 - 00:34 more info..
    [2008-02-03] 23:46 - 23:50 more info..
    [2008-02-02] 09:48 - 09:54 more info..
    [2008-02-01] 19:06 - 19:24 more info..
    [2008-02-01] 11:38 - 12:10 more info..

    This is from Uppanel monitoring ... January was not much better ....

    discuss ....
    I know that Asspimple is stoopid ... As he says, it is a FACT !

    But I can't figure out how he can breathe or type , at the same time ....
    Tags: None
    • stev0
      Confirmed User
      • Aug 2003
      • 6801
      #2
      Definitely not, no downtime is acceptable IMO...

        Comment

        • xentech
          Confirmed User
          • Jan 2006
          • 1405
          #3
          10 downtimes on one day? WTF haha

            Comment

            • JuiceMonkey
              Confirmed User
              • Oct 2004
              • 3581
              #4
              It could just be a problematic box as well.. is that network stats or just your guys personal server stats?
              ICQ: 72251955 GTalk: JuiceMonkey

                Comment

                • directfiesta
                  Too lazy to set a custom title
                  • Oct 2002
                  • 30140
                  #5
                  Feb is on a bad start ...

                  This is January :

                  [2008-01-21] 13:48 - 16:08 more info..
                  [2008-01-21] 01:45 - 02:10 more info..
                  [2008-01-20] 16:06 - 16:40 more info..
                  [2008-01-17] 23:58 - [2008-01-18] 00:00 more info..
                  [2008-01-17] 22:52 - 22:54 more info..
                  [2008-01-16] 19:06 - 19:08 more info..
                  [2008-01-11] 11:48 - 11:53 more info..
                  [2008-01-11] 11:12 - 11:16 more info..
                  [2008-01-10] 23:18 - 23:28 more info.

                  I know that Asspimple is stoopid ... As he says, it is a FACT !

                  But I can't figure out how he can breathe or type , at the same time ....

                    Comment

                    • directfiesta
                      Too lazy to set a custom title
                      • Oct 2002
                      • 30140
                      #6
                      Originally posted by JuiceMonkey
                      It could just be a problematic box as well.. is that network stats or just your guys personal server stats?
                      was indicated above : uppanel.com ... monitoring the site up/downtime ....
                      I know that Asspimple is stoopid ... As he says, it is a FACT !

                      But I can't figure out how he can breathe or type , at the same time ....

                        Comment

                        • tranza
                          ICQ: 197-556-237
                          • Jun 2003
                          • 57559
                          #7
                          That's NOT acceptable AT ALL!!
                          I'm just a newbie.

                            Comment

                            • JuiceMonkey
                              Confirmed User
                              • Oct 2004
                              • 3581
                              #8
                              Originally posted by directfiesta
                              was indicated above : uppanel.com ... monitoring the site up/downtime ....
                              is it a virtual account or dedicated server? I'm assuming virtual?
                              ICQ: 72251955 GTalk: JuiceMonkey

                                Comment

                                • JuiceMonkey
                                  Confirmed User
                                  • Oct 2004
                                  • 3581
                                  #9
                                  double post..
                                  ICQ: 72251955 GTalk: JuiceMonkey

                                    Comment

                                    • Violetta
                                      Affiliate
                                      • Jul 2004
                                      • 28735
                                      #10
                                      what host?
                                      M&A Queen

                                        Comment

                                        • severe
                                          Confirmed User
                                          • Dec 2007
                                          • 331
                                          #11
                                          99.9% uptime technically = ~10 hours of downtime / year

                                          99.5 > 1 day

                                          not that most places that say 99.9% are down that often on such a consistent basis...

                                            Comment

                                            • mn
                                              Confirmed User
                                              • Oct 2001
                                              • 1505
                                              #12
                                              if it's not some server issues ask for a refund and move to a new place NOW.

                                                Comment

                                                • D
                                                  Confirmed User
                                                  • Jan 2006
                                                  • 7412
                                                  #13
                                                  It would seem they fell short of their guarantee.
                                                  -D.
                                                  ICQ: 202-96-31

                                                    Comment

                                                    • severe
                                                      Confirmed User
                                                      • Dec 2007
                                                      • 331
                                                      #14
                                                      Originally posted by D
                                                      It would seem they fell short of their guarantee.
                                                      not really. doesnt seem like they got anywhere close. most seem 5 mins at a time. 99.9% uptime is an actual figure. all hosting providers who say 99.9% retain a margin for 9-10hrs of downtime / year and no one is gonna give you 100% uptime guarantee.

                                                      personally i would just call em and tell and ask whats up. if ur not happy with what they say or with what your getting then move.

                                                        Comment

                                                        • directfiesta
                                                          Too lazy to set a custom title
                                                          • Oct 2002
                                                          • 30140
                                                          #15
                                                          Down again now :

                                                          [2008-02-06] 20:06 - more info..


                                                          26 minutes and counting...

                                                          I hope the owner of the site will move it to someone else ....
                                                          I know that Asspimple is stoopid ... As he says, it is a FACT !

                                                          But I can't figure out how he can breathe or type , at the same time ....

                                                            Comment

                                                            • J B
                                                              Confirmed User
                                                              • May 2002
                                                              • 1804
                                                              #16
                                                              I would move hosts if I had a fraction of that down time


                                                              A HUGE TIME SAVER FOR LESS THAN $1 PER DAY!



                                                              Contact: support A|T statsremote D|O|T com

                                                                Comment

                                                                • rowan
                                                                  Too lazy to set a custom title
                                                                  • Mar 2002
                                                                  • 17393
                                                                  #17
                                                                  An uptime "guarantee" is fairly worthless because most hosts will only credit you the maximum of one month's fee. (And maximum would only be if they were down for hours and hours...)

                                                                  30 mins of downtime could cost you significantly more than the 20 bucks you get off your next bill.

                                                                    Comment

                                                                    • LiveDose
                                                                      Show Yer Tits!
                                                                      • Feb 2002
                                                                      • 25792
                                                                      #18
                                                                      No, especially not on multiple days...

                                                                      Scammer Alert: acer19 acer [email protected] [email protected] Money stolen using PayPal

                                                                        Comment

                                                                        • StarkReality
                                                                          Confirmed User
                                                                          • May 2004
                                                                          • 4444
                                                                          #19
                                                                          If january wasn't better, I'd tend to say: RUN, RUN, RUN, as fast as you can. If a problem persists more than a MONTH and the host is unable to fix it it can only mean two things:

                                                                          1. They suck and are in the wrong business
                                                                          2. They give a fuck and only care for their wallet, not for their customers

                                                                          Acceptable ? Maybe back in 1997...

                                                                            Comment

                                                                            • Evil E
                                                                              Confirmed User
                                                                              • Apr 2005
                                                                              • 3201
                                                                              #20
                                                                              Not at all. I've been running on 100% uptime at my web hosting company since I use them(besides a problem with the last server that would reboot randomly, but I got another server and it has been fixed since) which is 8 months.


                                                                              A girl once told me "Give me 8 inches and make it HURT".

                                                                              So, I fucked her twice and hit her with a brick.

                                                                                Comment

                                                                                • Tempest
                                                                                  Too lazy to set a custom title
                                                                                  • May 2004
                                                                                  • 10217
                                                                                  #21
                                                                                  Well maybe the site wasn't accessable.... but was the server up during that time... loophole in the 99.9% "uptime" guarantee as it often refers to the server being up and running as opposed to the site being accessable...

                                                                                  I'd double check with a different service.. For all you know it's uppanel.com that's having a problem.

                                                                                  If it's the host, then it's not acceptable.

                                                                                    Comment

                                                                                    • minddust
                                                                                      Confirmed User
                                                                                      • Feb 2005
                                                                                      • 2438
                                                                                      #22
                                                                                      they are top notch

                                                                                        Comment

                                                                                        • CIVMatt
                                                                                          Amateur Pimpin
                                                                                          • Aug 2004
                                                                                          • 13075
                                                                                          #23
                                                                                          99.9 is a marketing scam, I have yet to see any host do that with accessable UPTIME, just cuz ther servers powered up doesn't count
                                                                                          Make easy money with Webcams

                                                                                            Comment

                                                                                            • directfiesta
                                                                                              Too lazy to set a custom title
                                                                                              • Oct 2002
                                                                                              • 30140
                                                                                              #24
                                                                                              Originally posted by Tempest
                                                                                              I'd double check with a different service.. For all you know it's uppanel.com that's having a problem.

                                                                                              If it's the host, then it's not acceptable.
                                                                                              Nope.. Uppanel monitors many of MY servers and client sites... such as this one:

                                                                                              [2008-01-15] 00:20 - 00:36 more info..
                                                                                              [2007-10-02] 00:03 - 00:04 more info..


                                                                                              Anyway, the guy is moving on one of my virtual boxes .
                                                                                              I know that Asspimple is stoopid ... As he says, it is a FACT !

                                                                                              But I can't figure out how he can breathe or type , at the same time ....

                                                                                                Comment

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