Quote:
Originally Posted by mattz
Wow, I wonder how that happened?
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"There were contradicting reports on the real cause behind the disruption, but Du, a state-owned Dubai telecom provider, attributed it to an undersea cable cut in the Mediterranean Sea between Alexandria, Egypt and Palermo, Italy.
A Du internal memo, obtained by CNN, called the situation in Dubai "critical" and stated that the cable's operators did not know when services would be restored."
This is pretty major if you think about it... a great deal of US companies outsource call center and support offices to that area of the world, this is why I always suggest a muti tier infrastructure redundant at every level... even support