When a company calls you and you are on hold as soon as you answer...

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  • StuartD
    Sofa King Band
    • Jul 2002
    • 29903
    #1

    When a company calls you and you are on hold as soon as you answer...

    Do you stand there and wait for someone to actually talk to you?

    What kind of anti-personal, blatantly rude, you're just a number in a queue pile of steamy crap is this kind of practice anyway?

    When I call them, and they answer with the "please hold *click*" greeting, I feel offended enough. But where do they get off phoning me to have me be on hold the moment my thumb hits the talk button?
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    • MetaMan
      I AM WEB 2.0
      • Jan 2003
      • 28682
      #2
      HOLY FUCK that shit drives me insane, i get credit card offers constantly. i sit there hello hello, then wait for them then cuss them out.

        Comment

        • StuartD
          Sofa King Band
          • Jul 2002
          • 29903
          #3
          You know what I should have just done is wait for them.... and the moment they pick up to talk to me, say "I'm sorry, please hold" and hit the mute button. Let them sit it out for a while and see how they like it.
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            Comment

            • Phil
              Confirmed User
              • Jan 2004
              • 7659
              #4
              i wait for them to come on and then make excuse to open the door, or get a pen.. then I put the phone on my laptop and turn one of the movies I have. Usually anal sex videos..
              Ask Phil

                Comment

                • StuartD
                  Sofa King Band
                  • Jul 2002
                  • 29903
                  #5
                  Originally posted by CAMOKAT
                  i wait for them to come on and then make excuse to open the door, or get a pen.. then I put the phone on my laptop and turn one of the movies I have. Usually anal sex videos..
                  I bet that would keep them on the line for quite a while wondering what the hell they're listening too!
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                    Comment

                    • Peaches
                      Old broad
                      • Oct 2002
                      • 13933
                      #6
                      I don't answer my phone unless I recognize the caller - and sometimes not even then ;) It's funny when one of these autocallers calls though - their machine hears my outgoing message and thinks it's me answering. Then I get an incoming recording of the caller saying "Hello? Hello? Is anyone there? Hello?" Click

                      It is almost ALWAYS someone calling for a donation or to offer to lower a credit card rate.

                        Comment

                        • ronaldo
                          Confirmed User
                          • Jan 2002
                          • 5475
                          #7
                          I've only had that happen a couple of times, but when it does, I just hang up the phone. No WAY I'm TAKING a call and being put on hold.

                            Comment

                            • JayDeeZee
                              Confirmed User
                              • Aug 2006
                              • 3595
                              #8
                              It's an auto dialer.

                                Comment

                                • StuartD
                                  Sofa King Band
                                  • Jul 2002
                                  • 29903
                                  #9
                                  Originally posted by JayDeeZee
                                  It's an auto dialer.
                                  ya think??
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                                    • scottybuzz
                                      Too lazy to set a custom title
                                      • May 2006
                                      • 14799
                                      #10
                                      theres a real shit circle going on at the moment with these indian call centres,.

                                      english are getting pissed of because they cant understand whats being said, so they cuss and swear down the phone like a madman, they get pissed off with the company because they are not getting the info they require.
                                      The indians in these call centers are getting stressed and becoming ill because of all the abuse they face day in day out.

                                      Who wins? well the customers and employees certainly dont. fat cats probably gain quite a bit though.
                                      These days for things like insurance and banking I am more likley to choose a a company that has call centres in the UK,

                                      Sorry this was off topic, but it had something to do with phone centres and such.
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                                        • Barefootsies
                                          Choice is an Illusion
                                          • Feb 2005
                                          • 42635
                                          #11
                                          Originally posted by StuartD
                                          When a company calls you and you are on hold as soon as you answer...
                                          ...I hang up.

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                                          Enough Said.

                                          "Would you rather live like a king for a year or like a prince forever?"

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                                            • severe
                                              Confirmed User
                                              • Dec 2007
                                              • 331
                                              #12
                                              u know what drives me nuts even more, some of the big companies (i.e. verizon) will just hang up on you when their queue is bigger than a certain number so you dont run up their phone bill by holding for 30 minutes on a 1800 number. that really drives me nuts, especially considering verizon is a telephone company.

                                                Comment

                                                • DatingGold
                                                  $6 PER EMAIL JOiN
                                                  • Feb 2003
                                                  • 13185
                                                  #13
                                                  I would just hang up... if it's that important it will come to your registered agent. lol
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                                                    • mike-al
                                                      Confirmed User
                                                      • Aug 2007
                                                      • 691
                                                      #14
                                                      I like when ya pick up the phone, real quickl. THIS IS NOT A SOLICITATION CALL

                                                      Ughm, so that will make me hang around?
                                                      Delete this account, i am done here

                                                        Comment

                                                        • mikeyddddd
                                                          Viva la vulva!
                                                          • Mar 2003
                                                          • 16557
                                                          #15
                                                          I let them talk to Mr Click.

                                                            Comment

                                                            • Calico Jack
                                                              Confirmed User
                                                              • Jul 2004
                                                              • 2051
                                                              #16
                                                              I hang up telling them to 'Fuck off and don't call me again' just in case someone is listening or the call is being recoreded.

                                                                Comment

                                                                • CDSmith
                                                                  Too lazy to set a custom title
                                                                  • May 2001
                                                                  • 51460
                                                                  #17
                                                                  I never pick up in the first place. Those numbers all show up as 1-888 or 1-800 numbers in call display, I just let my machine get it and sure enough, they never leave a message.

                                                                  Done and done.
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                                                                    • MaDalton
                                                                      I am Amazing Content!
                                                                      • Feb 2004
                                                                      • 39861
                                                                      #18
                                                                      i hang up - no matter if it's a machine or a human
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                                                                        • Iron Fist
                                                                          Too lazy to set a custom title
                                                                          • Dec 2006
                                                                          • 23400
                                                                          #19
                                                                          Originally posted by StuartD
                                                                          ya think??
                                                                          i like waffles

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