every single time I try to use them for anything it is nothing but problems.
Epassporte sucks big greasy donkey balls
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Originally posted by 421Fillyep, that's it... blame me since you've never had any problems. perfect logic. lol
why don't you explain your problem then instead of just saying that they "suck big greasy donkey balls" doesn't really change my mind about how they operate...
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What problems do you have?Originally posted by 421Fill
every single time I try to use them for anything it is nothing but problems.
Of there is anything I can do to help you or answer any questions please let me know, my contact info is in my sig.Truth TellerComment
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why exactly do I owe you any kind of explanation for merely posting my opinion? who are you, exactly? If you don't like my opinion, that's fine, but the day the memo went out that I owe you anything, I must have been absent.Originally posted by jackedwhy don't you explain your problem then instead of just saying that they "suck big greasy donkey balls" doesn't really change my mind about how they operate...

and whether or not I change your mind about how they operate is really of no consequence to me.Comment
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just a missing withdrawal to my checking account and an overdraft fee... oh and the fact that the website says 'up to 3 days' and the lady on the phone says '7 business days'. Naturally I assumed the 'up to 3 days' meant business days. but now looks like I have to wait until Monday according to the lady on the phone.Originally posted by Keyser SozeWhat problems do you have?
Of there is anything I can do to help you or answer any questions please let me know, my contact info is in my sig.
in my opinion, there is a big difference between 3 business days posted and 7 business days actual policy (not posted).Comment
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Donkey's union local 832 takes exception to the inference that donkey balls are "greasy"
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I apologize for this and will make sure the website is updated.Originally posted by 421Filljust a missing withdrawal to my checking account and an overdraft fee... oh and the fact that the website says 'up to 3 days' and the lady on the phone says '7 business days'. Naturally I assumed the 'up to 3 days' meant business days. but now looks like I have to wait until Monday according to the lady on the phone.
in my opinion, there is a big difference between 3 business days posted and 7 business days actual policy (not posted).Truth TellerComment
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Can I ask where you saw this?Originally posted by 421Filljust a missing withdrawal to my checking account and an overdraft fee... oh and the fact that the website says 'up to 3 days' and the lady on the phone says '7 business days'. Naturally I assumed the 'up to 3 days' meant business days. but now looks like I have to wait until Monday according to the lady on the phone.
in my opinion, there is a big difference between 3 business days posted and 7 business days actual policy (not posted).Truth TellerComment
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https://www.epassporte.com/secure/withdrawach.cgiOriginally posted by Keyser SozeCan I ask where you saw this?
"It may take up to 3 or more business days to transfer funds from your ePassporte account to your bank account, depending on your bank's policies. For instant access to your funds, use your Visa Electron Card."
And come on, changing that text to 7 hardly fixes the problem. If paypal can do it in 2 days, so can you. We all know that 7 days really means, we hold your money for 5 days, then on day 5 we initiate the transfer.Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000
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I never had any problems with ePassporte.
Epassporte rocks!
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Epassporte works great for me!
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I'm pretty happy with epass so far. Only complaint is that if I am paying $35 for a plastic card I would expect that higher quality plastic be used. Those cards are built pretty cheaply.Comment
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hmm... been over a week and it still says up to 3 or more business days. user be aware that the actual policy is 7 business days.Originally posted by Keyser SozeI apologize for this and will make sure the website is updated.
since you guys didn't fix this, can I have my $46 back? [email protected]Comment
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lol, I just randomly checked my epassporte e-mails, and it looks like when you start a withdrawal, they send you a confirmation e-mail that states:
"These funds have been sent to your bank and will become available for use in your account in 2-3 business days."
so, now we have two different places where they give false information. nice.Comment
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well, there is most definitely a pooling/collection point somewhere along the chain. I intiated 2 transfers, 2 days apart and they both showed in my bank at the same time. My bank tells me (I take this with a grain of salt, mind you) that they are not the ones pooling, or delaying... that they only know about transfers once they actually show up in my account.Originally posted by woj
And come on, changing that text to 7 hardly fixes the problem. If paypal can do it in 2 days, so can you. We all know that 7 days really means, we hold your money for 5 days, then on day 5 we initiate the transfer.
so, perhaps it's epassporte that waits until they either get a minimum amount of transfer requests, or only do them on certain scheduled days.
just an observation.Comment
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well, in this case I initiated 2 transfers, 2 days apart... and when the first one hadn't shown up in 5 business days, I called your customer service and was told that the actual policy is 7 business days... then she actually laughed about the coincidence of how they were just talking about updating the website... needless to say, I didn't see the humor...Originally posted by Keyser SozeIt should only take 3 days.
If you had this problem recently please email me your account name and it will be looked into.
anyways, my overdraft protection was called into action (that's why I called you guys) so, no checks were bounced, but there is still a $23 fee for this service...
before both withdrawals arrived the following day, another instance of overdraft protection kicked in when a payment I had made to WoW finally cleared.. well tried to clear, heh.
my account is [email protected]
you posted in this thread that you guys would update the site to reflect the actual policy of 7 days that I was told by your customer service lady... well, one of the ladies.. the first one hung up on me...
it still says up to 3 or more business days on your website, though. that really makes me that feel your offer to try and remedy this situation wasn't taken seriously. though it seemed very reasonable, so I was happy with it, and decided not to ask for reimbursement...
but now, that I have been ignored, basically, I am requesting to be reimbursed for the $46 in fees that I incurred.Last edited by 421Fill; 03-22-2006, 09:05 AM.Comment
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As an answer to both of you.
There were some problems that caused it to take up to 7 days but they should have been sorted out and it should only take 3 days now, thats why the page weren't updated.
So if it for anyone takes 7 days we would need to look into it and see where the delay is.Truth TellerComment
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you know, that would have been SO easy for the lady on the phone to say: "there were some unexpected delays... blah blah blah"Originally posted by Keyser SozeAs an answer to both of you.
There were some problems that caused it to take up to 7 days but they should have been sorted out and it should only take 3 days now, thats why the page weren't updated.
So if it for anyone takes 7 days we would need to look into it and see where the delay is.
but she didn't. she instead told me that the actual policy is 7 business days, then laughed about how they were just discussing that they should update that page...
which one of you should I believe? I'm opting to believe you over her, but that just means that your guys' phone support is useless, imo.
also, are you going to address my request for reimbursement?Last edited by 421Fill; 03-22-2006, 10:06 AM.Comment
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Sorry but we can not reimburse you.Originally posted by 421Fillyou know, that would have been SO easy for the lady on the phone to say: "there were some unexpected delays... blah blah blah"
but she didn't. she instead told me that the actual policy is 7 business days, then laughed about how they were just discussing that they should update that page...
which one of you should I believe? I'm opting to believe you over her, but that just means that your guys' phone support is useless, imo.
also, are you going to address my request for reimbursement?Truth TellerComment
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heh, I know for a FACT that if I decide to stop using your service that it will NOT matter at all to your bottomline...Originally posted by Keyser SozeSorry but we can not reimburse you.
but, there is still a chance that someone reading this post that does matter might not like your customer service approach...
that chance is really worth $46 to you guys?
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Kudos to Keyzer Soze, he is doing a great job!!! Till now he always solvd my problems in a timely manner!
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