WTF, epassporte charged me 2x...

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  • uno
    RIP Dodger. BEST.CAT.EVER
    • Dec 2002
    • 18450

    #1

    WTF, epassporte charged me 2x...

    over the past 4 weeks for Electron Card renewal.

    Important Notice - ePassporte Electron Card Renewal Information Internal Notification Dec 19, 2007 12:29 PM

    Important Notice - ePassporte Electron Card Renewal Information Internal Notification Jan 8, 2008 2:29 PM

    I don't have an electron card now, nor do i want one.
    -uno
    icq: 111-914
    CrazyBabe.com - porn art
    MojoHost - For all your hosting needs, present and future. Tell them I sent ya!
  • stickyfingerz
    Doin fine
    • Oct 2005
    • 24984

    #2
    Originally posted by uno
    over the past 4 weeks for Electron Card renewal.

    Important Notice - ePassporte Electron Card Renewal Information Internal Notification Dec 19, 2007 12:29 PM

    Important Notice - ePassporte Electron Card Renewal Information Internal Notification Jan 8, 2008 2:29 PM

    I don't have an electron card now, nor do i want one.
    I thought I had been charged a few months ago, then charged again week or so again, but cannot find the transaction for the first time. Shrugs. Mine expires at the end of the month so hope they get it shipped soon.

    Comment

    • k0nr4d
      Confirmed User
      • Aug 2006
      • 9231

      #3
      yeah i think i got analed like $80 in fees at renewal time

      I think one is for the account itself, the other is for the electron card.
      Mechanical Bunny Media
      Mechbunny Tube Script | Mechbunny Webcam Aggregator Script | Custom Web Development

      Comment

      • V_RocKs
        Damn Right I Kiss Ass!
        • Nov 2003
        • 32448

        #4
        I get that a lot.

        Comment

        • iMind
          Confirmed User
          • Nov 2007
          • 937

          #5
          There are a few different fees
          1 for the Annual Account fee ( $35 I think )
          1 for the Card Renewal ( $35 I think )
          1 for the VIRTUAL CARD FEE ( $5 I think )

          Everythings great here for me with epass.

          Most of these epass threads bring an old saying to mind
          "PEBKAC"

          Comment

          • Michael O
            More Cowbell
            • Jul 2001
            • 10607

            #6
            You have me on ICQ and you have my email, please email/message me your UserID and I will look into it in the morning.
            Truth Teller

            Comment

            • CyberHustler
              Masterbaiter
              • Feb 2006
              • 28750

              #7
              Never happened to me...
              “If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”

              Comment

              • cykoe6
                Confirmed User
                • Apr 2005
                • 4499

                #8
                Yea I know the feeling... I ordered a Visa card In October because I was going to start using Epass more. I paid the $35 fee, but by the time I received it was already expiring in two weeks!?! Apparently new cards are issued in November regardless of when your card was issued in the first place. I was then charged $35 for another card. I was a little upset but I figured “oh well they fucked me…... that is what they do.” But then when I tried to activate my pin number for the card so I could use it, I received a message that my card was blocked and I needed to contact customer service. I contacted them and a week later they responded with instructions on how to activate my pin (the exact same way I had already done it). Of course I got the same error message.

                In short Epass is completely useless. I occasionally receive payments there from a sponsor who only pays Epass but I honestly would prefer to never have to login again. They are hands down the worst company I have ever seen.
                бабки, шлюхи, сила

                Comment

                • BIGTYMER
                  Junior Achiever
                  • Nov 2004
                  • 17066

                  #9
                  Originally posted by cykoe6
                  Yea I know the feeling... I ordered a Visa card In October because I was going to start using Epass more. I paid the $35 fee, but by the time I received it was already expiring in two weeks!?! Apparently new cards are issued in November regardless of when your card was issued in the first place. I was then charged $35 for another card. I was a little upset but I figured ?oh well they fucked me?... that is what they do.? But then when I tried to activate my pin number for the card so I could use it, I received a message that my card was blocked and I needed to contact customer service. I contacted them and a week later they responded with instructions on how to activate my pin (the exact same way I had already done it). Of course I got the same error message.

                  In short Epass is completely useless. I occasionally receive payments there from a sponsor who only pays Epass but I honestly would prefer to never have to login again. They are hands down the worst company I have ever seen.
                  LOL! Damn that sucks.

                  Comment

                  • Michael O
                    More Cowbell
                    • Jul 2001
                    • 10607

                    #10
                    Originally posted by cykoe6
                    Yea I know the feeling... I ordered a Visa card In October because I was going to start using Epass more. I paid the $35 fee, but by the time I received it was already expiring in two weeks!?! Apparently new cards are issued in November regardless of when your card was issued in the first place. I was then charged $35 for another card. I was a little upset but I figured ?oh well they fucked me?... that is what they do.? But then when I tried to activate my pin number for the card so I could use it, I received a message that my card was blocked and I needed to contact customer service. I contacted them and a week later they responded with instructions on how to activate my pin (the exact same way I had already done it). Of course I got the same error message.

                    In short Epass is completely useless. I occasionally receive payments there from a sponsor who only pays Epass but I honestly would prefer to never have to login again. They are hands down the worst company I have ever seen.
                    This happened because the Visa card expiration date is tied to the Virtual card expiration date, please email me your UserID and I will get the 2nd fee refunded to you.

                    Thanks
                    Truth Teller

                    Comment

                    • spunkmister
                      Confirmed User
                      • Jun 2006
                      • 1362

                      #11
                      wonder if all the people who compain about stuff with regards to epass ever actually contact MicahelO or epass directly before starting threads on gfy?

                      If I have a problem with BofA I call them, I dont start threads on message boards and hope that someone from the banks reads it.

                      Comment

                      • uno
                        RIP Dodger. BEST.CAT.EVER
                        • Dec 2002
                        • 18450

                        #12
                        Originally posted by spunkmister
                        wonder if all the people who compain about stuff with regards to epass ever actually contact MicahelO or epass directly before starting threads on gfy?

                        If I have a problem with BofA I call them, I dont start threads on message boards and hope that someone from the banks reads it.
                        I usually do try to contact Michael first. Sometimes he's not on and I get impatient. Much love for Michael.
                        -uno
                        icq: 111-914
                        CrazyBabe.com - porn art
                        MojoHost - For all your hosting needs, present and future. Tell them I sent ya!

                        Comment

                        • MicDoohan
                          Confirmed User
                          • Apr 2003
                          • 791

                          #13
                          Originally posted by spunkmister
                          wonder if all the people who compain about stuff with regards to epass ever actually contact MicahelO or epass directly before starting threads on gfy?

                          If I have a problem with BofA I call them, I dont start threads on message boards and hope that someone from the banks reads it.

                          stop being logical this is gfy

                          Comment

                          • DamageX
                            Marketing & Strategy
                            • Jun 2001
                            • 14293

                            #14
                            Originally posted by spunkmister
                            wonder if all the people who compain about stuff with regards to epass ever actually contact MicahelO or epass directly before starting threads on gfy?
                            Wonder if it ever occured to you that these problems shouldn't happen to begin with.
                            Last edited by DamageX; 01-10-2008, 12:15 AM.
                            Whitehat is for chumps

                            If you don't do it, somebody else will - true story!

                            Comment

                            • Damian_Maxcash
                              So Fucking Banned
                              • Oct 2002
                              • 12745

                              #15
                              I have probs with banks all the time - I ask THEM to sort it out.....

                              Why does everyone feel the need to post here about probs with ePass?

                              Banks that have less customers have whole depts. dealing with complaints. Shit happens in every business.....

                              Comment

                              • spunkmister
                                Confirmed User
                                • Jun 2006
                                • 1362

                                #16
                                Originally posted by DamageX
                                Wonder if it ever occured to you that these problems shouldn't happen to begin with.
                                are you telling me that other financial services dont have issues? What box do you live in? Every company that provides a service to people has issues...some more than others...

                                Comment

                                • DamageX
                                  Marketing & Strategy
                                  • Jun 2001
                                  • 14293

                                  #17
                                  Originally posted by spunkmister
                                  are you telling me that other financial services dont have issues? What box do you live in? Every company that provides a service to people has issues...some more than others...
                                  Guess which category the company discussed in this thread falls into.
                                  Whitehat is for chumps

                                  If you don't do it, somebody else will - true story!

                                  Comment

                                  • spunkmister
                                    Confirmed User
                                    • Jun 2006
                                    • 1362

                                    #18
                                    Originally posted by DamageX
                                    Guess which category the company discussed in this thread falls into.
                                    I guarantee you Banks have just as many if not more problems but since those customers dont come bitching and moaning on a adult wm board you dont hear about it...they call the banks customer service and get it resolved...and more often than not its the same guys complaining about epass

                                    Comment

                                    • flashfire
                                      ICQ 1 6 7 8 5 3 4 9 2
                                      • Feb 2003
                                      • 13098

                                      #19
                                      M.O. will get things sorted out for ya

                                      Comment

                                      • bizarrejan
                                        Confirmed User
                                        • May 2006
                                        • 1487

                                        #20
                                        Originally posted by Michael O
                                        You have me on ICQ and you have my email, please email/message me your UserID and I will look into it in the morning.
                                        I will add you to my ICQ, I also have few probs with e pass

                                        OMG I have been looking for a contact at e pass, for ages, and have not had any of my e mails replied to from cs
                                        Last edited by bizarrejan; 01-10-2008, 01:28 AM.

                                        Comment

                                        • uno
                                          RIP Dodger. BEST.CAT.EVER
                                          • Dec 2002
                                          • 18450

                                          #21
                                          Everything was resolved, Michael O rocks once again and proves himself invaluable.
                                          -uno
                                          icq: 111-914
                                          CrazyBabe.com - porn art
                                          MojoHost - For all your hosting needs, present and future. Tell them I sent ya!

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