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I've never had even the slightest problem with webair. And i hold my standards exceptionally high. I think you should contact gerard directly & get this straightened out, he will no doubt take care of you.
If for some reason you are dead set against Webair though, there are only a few companies i could honestly suggest other than webair.
oc3
techiemedia
nationalnet
mojohost
isprime
peaaace!
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