Here's my take for what its worth.
I used Iballs for about 6 years when they used to be the biggest and the best.
When it was sold to Penthouse i started to removed them from our program as i was concerned about another program owning the main billing company i used for my affiliate information and payouts ( i made a post about this on GFY ). I had also seen payouts with Iballs start to become erratic and customer service almost stopped over night. I was tipped off by my Iballs rep about some issues she started to witness, so we sent out e-mails to all affiliates to remove their Iballs code. Most did but a few did not as they believed that Iballs was still #1. Within a 3 month period all affiliates had been switched to Epoch or CCbill except a few dozen who insisted on staying with Iballs despite my urgent warnings.
When the shit finally hit the fan we had maybe 55 rebills left on Iball's and our rep arranged for us to switch them over to CCbill. Unfortunately CCbill was not interested in switching so small a number so we lost them. Our loss was an insignificant $4,125.00. And attorneys cost to get that back would have been at least $10,000.
My point is that if a lowly sales rep new about issues with the company so early on, how on earth did higher management not know ?
This i do not believe for one second
