What Does It Take To Get Ccbill Supp[ort?!!??

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  • zigx
    Confirmed User
    • Sep 2003
    • 1430

    #1

    What Does It Take To Get Ccbill Supp[ort?!!??

    CCBILL!

    i have emailed you AT LEAST 15 times!!


    How many times do i need to send you the account transfer paper work for ---- > www.clubjk.com !!! PA account 924037...



    start checking emails because this is fucking bullshit. You guys have LOST my ID fax twice!!!! So i PDFed it and emailed it over 5 times.... never heard a queef after that.


    the "document processor" guy must have pull his nutsack over his face or something because you cannot just go and LOSE someone's personal info like this.






    gfy guys, is this shit common or what? Ive never had a problem with ccbill... but this is really the first time ive needed to get something done.




    CCBill ANDY, i am emailing you directly now and CC CCbill's general support... you are the only guy who has remotely helped me and i Really appreciate it.
    Last edited by zigx; 02-22-2006, 12:41 PM.
    _,.:'`- Club JK . com --> 60% payouts
    RSS, Hosteds, POTD, Your Mother, etc... CCBill
  • TzarJorge
    Confirmed User
    • Jun 2003
    • 659

    #2
    they will help, email Andy and i am sure he will.

    Comment

    • zigx
      Confirmed User
      • Sep 2003
      • 1430

      #3
      . done.
      _,.:'`- Club JK . com --> 60% payouts
      RSS, Hosteds, POTD, Your Mother, etc... CCBill

      Comment

      • corvette
        Confirmed User
        • Oct 2001
        • 7880

        #4
        if you need my help, icq me, if andy is taking care of this, then you will be taken care of

        45471840
        If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP

        Comment

        • Lloyd_CCBill
          Registered User
          • Feb 2004
          • 48

          #5
          zigx,

          Thank you for brining this to my attention. I will look into this situation right away. Please feel free to contact me directly via either phone; 888-906-0666 x 174 or ICQ. I assure you that our support staff treats every issue with the highest priority.

          Thank you,
          Lloyd Briggs
          Director of Client Support
          CCBill, LLC
          [email protected]
          O: (480) 449.7751 ext. 251
          C: (623) 703.8486
          ICQ: 226130819

          Comment

          • Mr. Mike
            Confirmed User
            • Aug 2004
            • 913

            #6
            What a stupid retard. Do you own a home phone? Call them first before bad mouthing them. If I were ccbill I would can your ass. CBILL support is better than any other support out there, in ANY industry.

            Lloyd, your professionalism is outstanding, I wouldnt take that shit.
            Sig for sale. ICQ: 163-545-054

            Comment

            • zigx
              Confirmed User
              • Sep 2003
              • 1430

              #7
              Originally posted by Mr. Mike
              What a stupid retard. Do you own a home phone? Call them first before bad mouthing them. If I were ccbill I would can your ass. CBILL support is better than any other support out there, in ANY industry.

              Lloyd, your professionalism is outstanding, I wouldnt take that shit.
              a call wont change my personal information being lost. With a ss# and drivers license you can do a lot.
              _,.:'`- Club JK . com --> 60% payouts
              RSS, Hosteds, POTD, Your Mother, etc... CCBill

              Comment

              • zigx
                Confirmed User
                • Sep 2003
                • 1430

                #8
                Corvette/Lloyd,

                Thank you for the response... I emailed your support about an hour and andy was on the email too. He helped me int he past so i will give it some time before i pester you guys individually.


                thanks for the prompt response
                _,.:'`- Club JK . com --> 60% payouts
                RSS, Hosteds, POTD, Your Mother, etc... CCBill

                Comment

                • Hunter_ST
                  Confirmed User
                  • Feb 2003
                  • 763

                  #9
                  Should have picked up the phone. I've had CCBill problems before, but a phone call solved them.

                  Splosh Cash Wet and Messy Fetish Program
                  I hate to advocate drugs, alcohol, violence, or insanity to anyone, but they've always worked for me.

                  Comment

                  • D
                    Confirmed User
                    • Jan 2006
                    • 7412

                    #10
                    Originally posted by Hunter_ST
                    Should have picked up the phone. I've had CCBill problems before, but a phone call solved them.
                    Exactly my experience.

                    Everyone has issues. Not everyone resolves them within the span of one phone-call... in my experience, ccbill has every time.
                    -D.
                    ICQ: 202-96-31

                    Comment

                    • Lloyd_CCBill
                      Registered User
                      • Feb 2004
                      • 48

                      #11
                      zigx,

                      I have been trying to research the document issue you have described here and I fear that there may be a problem preventing the emails you are sending from getting to us. I also attempted to use the phone number you have listed on your account but it appears that the information is either out dated or incorrect.

                      Unfortunately Andy is out of the office today and I would really like to help you expidite this request. Please give me a call at my direct extension; 888-906-0666 x 174 or hit me up on ICQ so that I can assist you further.
                      Lloyd Briggs
                      Director of Client Support
                      CCBill, LLC
                      [email protected]
                      O: (480) 449.7751 ext. 251
                      C: (623) 703.8486
                      ICQ: 226130819

                      Comment

                      • zigx
                        Confirmed User
                        • Sep 2003
                        • 1430

                        #12
                        Originally posted by D_hodough
                        Exactly my experience.

                        Everyone has issues. Not everyone resolves them within the span of one phone-call... in my experience, ccbill has every time.
                        will do next time.
                        _,.:'`- Club JK . com --> 60% payouts
                        RSS, Hosteds, POTD, Your Mother, etc... CCBill

                        Comment

                        • zigx
                          Confirmed User
                          • Sep 2003
                          • 1430

                          #13
                          Originally posted by Lloyd_CCBill
                          zigx,

                          I have been trying to research the document issue you have described here and I fear that there may be a problem preventing the emails you are sending from getting to us. I also attempted to use the phone number you have listed on your account but it appears that the information is either out dated or incorrect.

                          Unfortunately Andy is out of the office today and I would really like to help you expidite this request. Please give me a call at my direct extension; 888-906-0666 x 174 or hit me up on ICQ so that I can assist you further.
                          yeah i think thats bc its the old owner's info... ill contact you Righ tnow.
                          _,.:'`- Club JK . com --> 60% payouts
                          RSS, Hosteds, POTD, Your Mother, etc... CCBill

                          Comment

                          • Mr. Romance
                            The Face of Romance and the Symbol of Freedom
                            • Mar 2005
                            • 7821

                            #14
                            Contact [email protected] they are a great company with great support..must be some confusion..

                            Mr. Romance
                            Free Leads Program now paying up to $6

                            Gerard-Director of Global Sales
                            Sign up Here: CamStarCash
                            Check out: FreeCamStars
                            ICQ: 330 662 299
                            gerard at freecamstars . com

                            Comment

                            • Rochard
                              Jägermeister Test Pilot
                              • Dec 2001
                              • 75764

                              #15
                              Originally posted by Lloyd_CCBill
                              zigx,

                              I have been trying to research the document issue you have described here and I fear that there may be a problem preventing the emails you are sending from getting to us. I also attempted to use the phone number you have listed on your account but it appears that the information is either out dated or incorrect.

                              Unfortunately Andy is out of the office today and I would really like to help you expidite this request. Please give me a call at my direct extension; 888-906-0666 x 174 or hit me up on ICQ so that I can assist you further.
                              So chances are CCBill responded to fifteen of your emails and you didn't get them.

                              Man, can't people just pick up the phone?
                              Herschel Savage
                              Brooklyn, NY

                              Comment

                              • Sebastian Sands
                                Confirmed User
                                • Mar 2005
                                • 5223

                                #16
                                CC bill support is the best in the industry. Same goes for carveCreek (altough that speaks for itself).

                                Comment

                                • PornAddict
                                  Confirmed User
                                  • Feb 2002
                                  • 1401

                                  #17
                                  Just wanna chime in here as well... I've used CCBill as a processor for nearly 8 years. I can not think of one time that their support hasn't come through for me.

                                  I'm confident that whatever your issue is, they'll get it fixed asap.

                                  - PornAddict

                                  Comment

                                  • zigx
                                    Confirmed User
                                    • Sep 2003
                                    • 1430

                                    #18
                                    you guys are right... since i contacted lloyd... nothing but goodness.

                                    Maybe just a one time thing...

                                    anyways it makes me happy to see 100% good comments, thanks for the input.
                                    _,.:'`- Club JK . com --> 60% payouts
                                    RSS, Hosteds, POTD, Your Mother, etc... CCBill

                                    Comment

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