I'm having 25% of my rebills declined. is it normal?

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  • C-wet
    Registered User
    • Nov 2005
    • 29
    #1

    I'm having 25% of my rebills declined. is it normal?

    Hi everybody.

    I opened my first paysite about three months ago and things going well with it. Most of the first time credit card transactions get approved with no problem.

    My problems is with rebills. Around 25%-35% of my automatic rebills gets declines. It doesn't really make sense to me because their credit card already been charged once. Why would it have problems being approved now?

    Does anyone else experiencing this kind of trouble? is it normal, or is there a problem with my billing company?

    Thanks for reading this, sorry for my bad English
    My sites are hosted with phatservers - Good prices, great support!!!
    Tags: None
    • PussyTeenies
      Confirmed User
      • Feb 2005
      • 6496
      #2
      could also be that the person doesn't want to rebill and has revoked it
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      Need an IT solution? or someone to check your site and security? Nossie - IT Professional

        Comment

        • fuego
          Confirmed User
          • Jan 2006
          • 116
          #3
          most people take just one rebill, specially if you do not have huge site with lot of material and constantly new material, he just download what he want and withdraw rebilling
          My ICQ 316867891

            Comment

            • Cisco Kid
              Registered User
              • Jan 2006
              • 4
              #4
              HI there! I am new around, working in Merchant Accounts...who is your processor?

                Comment

                • Cisco Kid
                  Registered User
                  • Jan 2006
                  • 4
                  #5
                  New in town

                  Hi there I'm new currently looking for new processors. C-wet who's your current processor?

                    Comment

                    • Amnesic
                      Confirmed User
                      • Oct 2004
                      • 1305
                      #6
                      ya it make sense

                        Comment

                        • C-wet
                          Registered User
                          • Nov 2005
                          • 29
                          #7
                          Originally posted by Cisco Kid
                          Hi there I'm new currently looking for new processors. C-wet who's your current processor?

                          I rather not say it here... you can hit me on ICQ #231-019-652 if you want
                          My sites are hosted with phatservers - Good prices, great support!!!

                            Comment

                            • C-wet
                              Registered User
                              • Nov 2005
                              • 29
                              #8
                              Originally posted by PussyTeenies
                              could also be that the person doesn't want to rebill and has revoked it
                              that would result in a chargback. I'm talking about active members who hasn't cancelled their membership, but their credit card is declined...
                              My sites are hosted with phatservers - Good prices, great support!!!

                                Comment

                                • JimmyStephans
                                  Confirmed User
                                  • Mar 2003
                                  • 560
                                  #9
                                  Those could be guys paying with Visa branded gift cards / prepaid cards.

                                  Lots of guys buy a prepaid Visa or Mastercard at Walgreens or CVS. Its good for $100 or $200 or whatever. This keeps the wife from knowing whats going on.

                                  They join a few sites -- burning up the value of the card. There is no cash left on it when rebill time comes.
                                  http://TrueBabes.com/

                                    Comment

                                    • paotw
                                      Registered User
                                      • Jan 2006
                                      • 20
                                      #10
                                      some cc companies also offer onetime card numbers for anonymity. they might be using these to sign up, then the cc company clears the number.

                                        Comment

                                        • sfera
                                          Confirmed User
                                          • Aug 2005
                                          • 8597
                                          #11
                                          may they were fraud charges

                                            Comment

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